Black Belt

Tata Consultancy Services; Chennai District, Bengaluru; On-site; INR 4,500,000 - 6,000,000; Full time

Job summary

Tata Consultancy Services in Chennai seeks a seasoned Lean Six Sigma / Process Improvement professional to lead business transformation programs. You will drive RPA, analytics, machine learning and AI initiatives to improve productivity and deliver value for client accounts.

The role requires 10+ years in process improvement with Black Belt certification, exposure to QMS standards, and ability to guide multiple stakeholders in a delivery-focused environment.

Qualifications

• Overall 10+ years of work experience in business problem solving and delivering significant business value to clients and internal stakeholders.
• Experience in practical application of Lean Six Sigma techniques, Automation and RPA.
• Experience in deploying Data analytics, Machine Learning, Artificial Intelligence would be an advantage.
• LSS Black Belt mandatory; QMS, Agile, Digital competencies and PMP certifications would be an advantage.
• At least 5-7 years of experience in Lean Six Sigma/Process improvement.
• Educational requirements include Engineering Graduate / MSc./ BSc with proven Black Belt record in Business Processes / Manufacturing.

Responsibilities

• Lead & mentor Process Improvement projects leveraging Lean Six Sigma methodologies to deliver targeted business value and productivity improvements.
• Conduct Thought leadership workshops and develop continuous improvement roadmap for client accounts.
• Build and develop competencies on Quality Management Systems, Lean Six Sigma and digital transformation techniques.
• Drive innovation and automation projects to deliver award-winning case studies in internal and external forums.
• Lead, coach, coordinate and facilitate deployment of iQMS practices and adherence to audit requirements (ISO 9001-2008, CMMI, ISO 14001, ISO 27000, ISO 35000).
• Drive No Surprise framework to proactively identify and mitigate process risks for client accounts.
• Engage with clients and stakeholders to effectively deploy Delivery Excellence initiatives.

Skills

Lean Six Sigma

RPA

Analytics

Machine Learning

Artificial Intelligence

Agile

Delivery Excellence

Training & Mentoring

Stakeholder Management

Education

Engineering Graduate

MSc / BSc

LSS Black Belt

PMP Certification

QMS & ISO Standards

Tools

PMP

QMS Tools

ISO/CMMI Standards

Job description

The purpose of the job or role

why it exists:

• To drive business process transformation leveraging Lean Six Sigma, RPA, Analytics, Machine learning, Artificial Intelligence and Agile techniques.
• To facilitate deployment of Quality management system(iQMS) including ISO and CMMi practices
• To drive Data driven culture in operation by imparting various quality tools and methodologies trainings.
• To ensure that the best in class client satisfaction rating is achieved by leveraging Delivery Excellence initiatives

Primary Responsibilities:

• Conduct Thought leadership workshops and develop continuous improvement roadmap for the associated client accounts.
• Lead & mentor Process Improvement projects leveraging Lean Six Sigma methodologies to deliver targeted Business value and productivity improvements.
• Build and develop competencies on Quality Management Systems, Lean Six Sigma and digital transformation techniques.
• Drive innovation and automation projects to deliver award winning case studies in internal and external forums.
• Lead,coach,coordinate and facilitate to ensure deployment of iQMS practices and adherence to internal & external audit requirements for ISO 9001-2008,CMMI,ISO 14001,ISO 27000,ISO 35000,etc
• Drive effective No Surprise framework to ensure process risks are proactively identified and mitigated for the associated client accounts.
• Effectively engage with clients and internal stakeholders to ensure Delivery Excellence Initiatives are effectively deployed and recognized.
• Participate in new business RFPs and consulting assignments on need basis.

Critical Success Factors:

• Excellent communication and presentation skills
• An eye for detail, analytical and data oriented with logical problem solving approach
• Client and Stakeholder management skills
• Influencing Skills
• Program management skills soft skills & networking
• Assertive & self driven with an attitude of challenging the status quo
• Ambitious or Goal oriented with a will to make it happen.

Education/Certification/Experience Requirements

• Overall 10 plus years of work experience with proven expertise in business problem solving and delivering significant business value to the clients and internal stakeholders. Exposure to Service industry is must.
• Should be able to demonstrate experience in practical application of Lean Six Sigma techniques, Automation, RPA, etc.
• Experience in deploying Data analytics, Machine learning, Artificial Intelligence etc. would be an advantage
• LSS Black belt Certifications must. QMS, Agile, Digital competencies and PMP certifications would be an advantage.
• Atleast 5-7 years of experience as Lean Six Sigma/Process improvement is must.
• Educational Requirements: Engineering Graduate / MSc. / BSc. with proven black belt record in Business Processes / Manufacturing
• Location: Chennai
• Shift: Willing to work in all shifts (currently afternoon shift) and willing to travel to any location as per client/organization requirements