Biomedical Engineer (Female- Office Job)

Acer BioMedicals; Dadri; On-site; INR 400,000 - 600,000; Full time

Job summary

Acer BioMedicals is seeking a dedicated Biomedical Engineer (Female) for an office-based role in Dadri, Uttar Pradesh. In this position, you will provide technical support for medical devices, guiding healthcare professionals and coordinating with field teams to ensure efficient service.

The ideal candidate should possess a Bachelor's degree/Diploma/ITI in Biomedical Engineering and 1–5 years of relevant experience. Strong communication and technical skills are essential for this role.

Qualifications

• 1–5 years of experience in medical devices (service/application support preferred).
• Ability to manage multiple tasks efficiently.
• Requirement of female candidates only.

Responsibilities

• Provide remote troubleshooting and technical assistance to customers and field engineers.
• Handle service-related queries via phone, email, or online platforms.
• Maintain and update service records, complaint logs, and resolution reports.
• Coordinate with service engineers for on-site visits and issue resolution.
• Guide healthcare professionals on product usage, features, and troubleshooting.

Skills

Strong communication and coordination skills

Good technical understanding and problem-solving ability

Proficiency in MS Office (Excel, Word, PowerPoint)

Education

Bachelor’s degree/Diploma/ITI in Biomedical Engineering, or related field

Job description

Biomedical Engineer (Female- Office Job)

Designation: Biomedical Engineer (Female- Office Job)

Experience: 1–5 Years

Qualification: Bachelor’s degree/Diploma/ITI in Biomedical Engineering, or related field

Job Description

We are looking for a dedicated and detail-oriented Service & Application Engineer (Medical Devices) for a desk-based role to support our medical device operations. The candidate will be responsible for handling technical support, application guidance, and coordination with field teams and customers, ensuring smooth functioning of services for critical care products.

Key Responsibilities:

• Provide remote troubleshooting and technical assistance to customers and field engineers
• Handle service-related queries via phone, email, or online platforms
• Maintain and update service records, complaint logs, and resolution reports
• Coordinate with service engineers for on-site visits and issue resolution
• Guide healthcare professionals on product usage, features, and troubleshooting
• Assist in virtual product demonstrations and training sessions
• Support sales and service teams with product-related information
• Prepare training materials, user manuals, and SOPs
• Act as a bridge between customers, sales, and service teams
• Track pending service cases and ensure timely closure
• Maintain proper documentation for audits and internal records
• Support in tender documentation and technical specifications (if required)

Requirements:

• Bachelor’s degree/Diploma/ITI in Biomedical Engineering, or related field
• 1–5 years of experience in medical devices (service/application support preferred)
• Strong communication and coordination skills
• Good technical understanding and problem-solving ability
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Ability to manage multiple tasks efficiently
• Requirement of female candidates only