Billing Supervisor - Client Services India

Weaver; Bengaluru; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Weaver in Bengaluru, India is seeking a Billing Supervisor–Client Services to lead the India-based billing team supporting US operations. You will own end-to-end invoicing, ensure SLA adherence, and drive process improvements while mentoring analysts.

The role requires 3–5+ years of billing in professional services, strong MS Dynamics 365 F&O experience, and US stakeholder exposure. You’ll collaborate with Billing, AR, and Finance leaders to reduce cycle times and improve accuracy.

Qualifications

• 3–5+ years of billing experience in professional services.
• Strong MS Dynamics 365 F&O billing experience and preferred Project operations exposure.
• Experience leading teams with US stakeholder exposure.

Responsibilities

• Own the end-to-end billing process for US-based engagements.
• Review and release invoices in Dynamics 365 F&O.
• Ensure compliance with client billing terms and contract requirements.
• Review billing exception reports and secure approvals/documentation.
• Resolve WIP issues, invoice corrections, and re-billings.
• Mentor Billing Analysts in India and manage escalations.
• Drive SOPs, standardization, and audit readiness.

Skills

Billing experience

MS Dynamics 365 F&O

Team leadership

US stakeholder exposure

Education

CA / CMA / ICWA qualification or progress toward certification

Tools

Microsoft Dynamics 365 F&O

Job description

Job Description:

About the Role

At Weaver, billingisn’tjust about invoices—itsabout trust, accuracy, and supporting great client service.

The billingsupervisor–client services will leadand manageour India-based billing team supporting US operations. This roleowns to ensure seamless execution of invoicing process, adherence to SLAs, and continuous process improvements. This role involves mentoring the billing team, handlingescalations,andpartneringwith stakeholders to improve billing accuracy, reducecycletimes,and enhancecustomerexperience.

This is a hands-onteam leadrole for someone who enjoysleading, managingand being the go-to billing expert — especially within Microsoft Dynamics 365 Finance & Operations.

What You’ll Do

Billing Operations

• Own the end-to-end billing process for US-based professional services engagements.
• Review and release invoices in Microsoft Dynamics 365 Finance & Operations.
• Ensure compliance with client-specific billing terms, engagement structures, and contractual requirements.
• Review billing exception reports and ensureappropriate approvalsand documentation.
• Resolve WIP issues, invoice corrections, and re-billings.

Financial Review & Insights

• Trackrealization, gross margin, bill rates, write-ups, and write-downs.
• Partner with engagement teams for WIP and AR management.

Team Leadership

• Lead and develop Billing Analysts in India.
• Identifyand mitigate risks related to revenue leakage and billing errors

Systems & Process Excellence

• Own Dynamics 365 F&O billing workflows and controls.
• Drive SOPs, standardization, and audit readiness.

Stakeholder Collaboration

• Work closely with Billing, AR, and Finance leaders.

What You Bring

• 3–5+years ofbilling experience in professional services.
• StrongMSDynamics 365 F&O billing experience& preferred Project operations experience
• Team leadership and US stakeholder exposure.

Preferred Qualifications

• Experience working in a global delivery center, captive, or shared services environment.
• Prior experience supporting US CPA firms, consulting firms, or Big 4 / large professional services organizations.
• CA / CMA / ICWA qualification or progress toward certification (preferred but not mandatory).

Skills & Competencies

• Strong attention to detail with a control-focused mindset.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities and tight deadlines.
• Process improvement and SOP documentation experience.
• Comfortable working independently with accountability.
• Experience leading teams in a matrixed, global organization.

Requirements: