Billing Coordinator

Helmerich & Payne, Inc.; Goa; On-site; INR 350,000 - 650,000; Full time

Job summary

Helmerich & Payne, Inc. seeks a Revenue Coordinator in Goa to manage customer invoicing and billing operations. You will ensure accurate invoices, maintain billing records, and resolve inquiries, collaborating with regional accounting teams to recognize revenue per policy.

You will support revenue tracking, month-end close, and ad hoc reporting, requiring strong Excel skills, attention to detail, and effective communication.

Qualifications

• Experience with billing, accounts receivable, or revenue operations.
• Experience with ERP or billing systems (SAP/Oracle/Microsoft Dynamics/NetSuite) preferred.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Proficiency in Microsoft Excel and Office applications.
• Strong customer service and communication skills.

Responsibilities

• Prepare, review, and distribute customer invoices accurately and timely.
• Verify billing information, rates, contract terms, and supporting documentation prior to invoice generation.
• Process billing adjustments, credits, and corrections as needed.
• Ensure all billable services, products, and projects are invoiced according to customer agreements.
• Maintain billing schedules and monitor invoicing deadlines.
• Create well set ups in Oracle for drilling rigs.
• Assist with revenue tracking and reporting activities.
• Support month-end and year-end close processes by providing revenue-related information and documentation.
• Reconcile billing records and identify discrepancies requiring resolution.
• Monitor unbilled revenue and assist in resolving outstanding issues.
• Research and resolve invoice discrepancies in collaboration with internal teams.
• Provide documentation and support for customer audits and requests.
• Maintain accurate customer account and billing information within company systems.
• Monitor key billing metrics and identify trends or issues.
• Assist management with ad hoc reporting and analysis.
• Identify opportunities to improve billing accuracy and efficiency.
• Support implementation of process improvements and automation initiatives.
• Maintain billing procedures and process documentation.
• Participate in system testing and upgrades related to billing and revenue processes.

Skills

Attention to detail

Organizational skills

Excel

Office software

Customer service

Communication

Data analysis

Time management

ERP systems

Education

Bachelors degree in Accounting/Finance/Business Admin

Tools

ERP (SAP/Oracle/NetSuite)

Job description

At H&P, our people are our strength. Position Summary The Revenue Coordinator is responsible for supporting the organization's revenue and billing operations by ensuring the timely and accurate creation of customer invoices, maintenance of billing records, and resolution of billing-related inquiries. This role works closely with Regional Accounting and Finance teams to ensure services are properly billed and revenue is recognized in accordance with company policies. The ideal candidate is detail-oriented, customer-focused, and highly organized with strong analytical and communication skills.

Key Responsibilities

Billing & Invoice Processing

• Prepare, review, and distribute customer invoices accurately and in a timely manner.
• Verify billing information, rates, contract terms, and supporting documentation prior to invoice generation.
• Process billing adjustments, credits, and corrections as needed.
• Ensure all billable services, products, and projects are invoiced according to customer agreements.
• Maintain billing schedules and monitor invoicing deadlines.
• Create well set ups in Oracle for drilling rigs

Revenue Support

• Assist with revenue tracking and reporting activities.
• Support month-end and year-end close processes by providing revenue-related information and documentation.
• Reconcile billing records and identify discrepancies requiring resolution.
• Monitor unbilled revenue and assist in resolving outstanding issues.

Customer & Internal Support

• Research and resolve invoice discrepancies in collaboration with internal teams.
• Provide documentation and support for customer audits and requests.

Data Management & Reporting

• Maintain accurate customer account and billing information within company systems.
• Monitor key billing metrics and identify trends or issues.
• Assist management with ad hoc reporting and analysis.

Process Improvement

• Identify opportunities to improve billing accuracy and efficiency.
• Support implementation of process improvements and automation initiatives.
• Maintain billing procedures and process documentation.
• Participate in system testing and upgrades related to billing and revenue processes.

Qualifications

Education

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
• Equivalent experience may be considered.

Experience

• 1-3 years of experience in billing, accounts receivable, customer accounting, revenue operations, or related fields.
• Experience working with ERP or billing systems preferred.
• Experience in a high-volume transaction environment is a plus.

Knowledge, Skills & Abilities

• Understanding of billing and invoicing processes.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Ability to analyze and reconcile data.
• Strong customer service and communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, NetSuite, or similar systems preferred.

Key Competencies

• Customer Focus
• Attention to Detail
• Problem Solving
• Teamwork and Collaboration
• Accountability
• Communication
• Time Management
• Process Improvement
• Adaptability

Reporting Structure

Reports To: Revenue Supervisor

Direct Reports: None

Key Performance Indicators (KPIs)

• Invoice accuracy rate
• Timeliness of invoice generation
• Billing cycle completion rates
• Resolution time for billing inquiries
• Reduction in invoice corrections and rework
• Customer satisfaction related to billing support
• Compliance with billing procedures and controls

Job Posting Summary

The Revenue Coordinator supports the revenue and billing function by ensuring customer invoices are processed accurately and timely. This role works closely with cross-functional teams to maintain billing data, resolve invoicing issues, and support revenue reporting activities. The successful candidate will be highly organized, detail-oriented, and committed to delivering excellent customer service while supporting efficient revenue operations.

Thank you for your interest in joining our team! For more than 100 years, Helmerich & Payne (H&P) has expanded drilling operations to meet the increasing demands of a complex and globalized industry. But our industry is changing, with software, algorithms and automation playing a more important role than ever before. We are committed to being a partner to our customers in their operations by providing custom drilling solutions and technologies that don’t just meet, but exceed, their evolving goals and expectations. It’s this commitment that drives us to invest in the brightest people and the most advanced technologies, to support our customers’ operations every step of the way.