Billing Executive

Zohorecruit; Mumbai; On-site; INR 350,000 - 520,000; Full time

Job summary

Zohorecruit in Mumbai is seeking a Billing Executive to support day-to-day billing operations, monitor billing emails, respond to basic customer queries, and coordinate with internal billing teams to ensure timely invoice uploads.

The role requires strong attention to detail, excellent written and verbal communication, and the ability to manage multiple billing requests efficiently while maintaining confidentiality of financial information.

Qualifications

• Graduate in Commerce, Finance, Accounting, Business Administration or related field.
• B.Com / BBA background preferred.

Responsibilities

• Monitor and manage the billing/invoice inbox and ensure timely responses.
• Review billing queries and provide basic information and clarification.
• Identify and allocate billing-related queries to the appropriate team member for resolution.
• Follow up with internal teams to ensure customer queries are resolved within the required timelines.
• Upload invoices and supporting documents accurately on customer/vendor portals.
• Ensure invoices are uploaded within specified deadlines and maintain proper records.
• Verify invoice details and supporting documents before portal submission.
• Track the status of uploaded invoices and resolve/re-route portal-related issues where required.
• Maintain proper documentation and records of billing correspondence and invoice submissions.
• Coordinate with Accounts, Finance, Sales, Operations, and other relevant teams for billing-related matters.
• Assist in preparing billing reports, trackers, and MIS as required.
• Ensure confidentiality and accuracy while handling customer and financial information.
• Follow company billing processes, controls, and standard operating procedures.
• Good knowledge of billing and invoicing processes.
• Strong email communication and customer service skills.
• Good working knowledge of MS Excel /Google Sheets.
• Ability to work with customer portals and online invoice submission systems.
• Strong attention to detail and accuracy.
• Good coordination and follow-up skills.
• Ability to prioritize multiple queries and meet deadlines.
• Basic understanding of Accounts & Finance processes.
• Good written and verbal communication skills.
• Ability to work independently as well as coordinate effectively with the team.

Skills

Billing

Customer service

Email communication

Attention to detail

Multitasking

Coordination with teams

Prioritization

Education

Graduate in Commerce, Finance, Accounting, Business Administration

B.Com / BBA background preferred

Tools

MS Excel / Google Sheets

Job description

We arelooking for a Billing Executive to support day-to-day billing operations bymonitoring billing-related emails, responding to basic customer queries,coordinating with internal billing team members, and ensuring timely uploadingof invoices on customer portals. The role requires strong attention to detail,good communication skills, and the ability to manage multiple billing requestsefficiently.

KeyResponsibilities:

• Monitor and manage thebilling/invoice email inbox and ensure timely responses.
• Review incoming customer billingqueries and provide basic information and clarification.
• Identify and allocate billing-relatedqueries to the appropriate team member for resolution.
• Follow up with internal teams toensure customer queries are resolved within the required timelines.
• Upload invoices and supportingdocuments accurately on customer/vendor portals.
• Ensure invoices are uploaded withinspecified deadlines and maintain proper records.
• Verify invoice details and supportingdocuments before portal submission.
• Track the status of uploaded invoicesand resolve/re-route portal-related issues where required.
• Maintain proper documentation andrecords of billing correspondence and invoice submissions.
• Coordinate with Accounts, Finance,Sales, Operations, and other relevant teams for billing-related matters.
• Assist in preparing billing reports,trackers, and MIS as required.
• Ensure confidentiality and accuracywhile handling customer and financial information.
• Follow company billing processes,controls, and standard operating procedures.
• Good knowledge of billing andinvoicing processes.
• Strong email communication andcustomer service skills.
• Good working knowledge of MS Excel /Google Sheets.
• Ability to work with customer portalsand online invoice submission systems.
• Strong attention to detail andaccuracy.
• Good coordination and follow-upskills.
• Ability to prioritize multiplequeries and meet deadlines.
• Basic understanding of Accounts &Finance processes.
• Good written and verbal communication skills.
• Ability to work independently as wellas coordinate effectively with the team.

EducationalQualification

• Graduate in Commerce, Finance,Accounting, Business Administration, or a related field.
• Candidates with a B.Com / BBAbackground will be preferred.