AI Automation Engineer

Tech Mahindra Limited; Hyderabad, Bengaluru; Presencial; INR 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Tech Mahindra Hyderabad seeks an experienced infra specialist to manage datacenter operations and lifecycle processes on Windows and Linux platforms. You will work with virtualization, monitoring, and automation tooling to prevent incidents and streamline support tool development.

Applicants should be proficient in scripting (Python/Bash/PowerShell), have SQL/Oracle basics, and familiarity with cloud platforms and BMC/REST integrations. Strong communication with stakeholders is essential.

Formación

• Experience in data center operations and patch management.
• Hands-on with Windows and Linux lifecycle processes.
• Experience with virtualization platforms and cloud tooling.
• Ability to monitor, troubleshoot and document incidents clearly.
• Experience in infrastructure automation and internal tooling development.
• Familiar with SQL/Oracle basics and scripting for automation.
• Knowledge of at least one cloud platform (AWS/Azure/GCP).
• Strong coding/scripting in Python, Bash, or PowerShell for automation.
• Ability to integrate monitoring tools via REST APIs and automation frameworks.
• Excellent communication with technical and business stakeholders.

Responsabilidades

• Monitor and troubleshoot network, infrastructure, and application issues.
• Maintain and document monitoring solutions across the environment.
• Contribute to infrastructure automation and internal support tooling.
• Drive incident prevention with proactive monitoring and root cause analysis.
• Engage with stakeholders to translate needs into automation tasks.
• Keep up with new technologies and procedures to improve operations.

Conocimientos

Datacenter operations

Lifecycle management

Virtualization

Monitoring & troubleshooting

Infrastructure automation

SQL/Oracle basics

Cloud platforms

Automation scripting

Coding in Python/Bash/PowerShell

Stakeholder communication

Herramientas

BMC TrueSight Server Automation

BMC Helix Portal

BMC True Sight Orchestrator (TSO)

BMC REST APIs

Jira

ServiceNow

Descripción del empleo

• Have at least 7-8 years of experience with datacenter operation processes
• Have experience with lifecycle operation/management on Windows and Linux systems (e.g.: patch processes)
• Have experience with virtualization platforms (VMware, Hyper-V, or other solutions)
• Monitor and troubleshoot network, infrastructure, and application issues
• Maintain and document monitoring solutions
• Contribute to infrastructure automation and internal Support tools development
• Strong troubleshooting and problem-solving skills, drive to prevent incidents
• Have basic skills in SQL /Oracle
• Be eager to learn new technologies and procedures
• Strong communication abilities with both technical and business stakeholders
• 11.Familiar with standard support processes and best practices.
• 12. Knowledge of BMC Software Solutions: True Sight Server Automation (TSSA), Leon, BMC Helix Portal and True Sight Server Orchestrator (TSO) is an advantage.
• 13. Strong experience with BMC REST APIs for integrating BMC tools with third‑party systems (e.g., Jira, ServiceNow, monitoring tools).
• 14. Strong understanding of product lifecycle management principles
• 15. Knowledge in at least one major cloud platform (AWS, Microsoft Azure, or Google Cloud Platform).
• 16. Strong proficiency in Python, Bash, or PowerShell for automation of routine tasks.
• 17. Design, deploy, configure, and maintain cloud-based tooling solutions.