Bengali Language Sales Coordinator

Loom Solar; Faridabad District; On-site; INR 320,000 - 420,000; Full time

Job summary

Loom Solar in Faridabad, Haryana, is seeking a Bengali Language Sales Coordinator to support our sales team and manage Bengali-speaking customers. The role requires fluency in Bengali and strong communication and follow-up skills.

Prior experience in sales, telecalling, telesales, customer support, inside sales, or business development is preferred. Responsibilities include handling inquiries, coordinating with the sales team, maintaining CRM records, and ensuring timely follow-ups to drive

Qualifications

• Fluent in Bengali; able to communicate with customers across channels.
• 1-3 years in Sales/Telecalling/Inside Sales/Customer Support.
• Basic MS Excel/Google Sheets; CRM experience a plus.

Responsibilities

• Communicate with Bengali-speaking customers via phone, WhatsApp, email, and other channels.
• Handle inquiries and share product/service information.
• Follow up with leads to support sales conversion.
• Coordinate with sales team for customer requirements, appointments, and follow-ups.
• Maintain records of leads and customer interactions.
• Update CRM/Excel with customer data and follow-ups.
• Prepare quotations and basic sales reports.
• Coordinate with internal teams for smooth execution of requests.
• Build and maintain relationships with Bengali-speaking customers.
• Aim to achieve assigned sales/support targets.

Skills

Bengali Sales

Hindi-English Communication

CRM & Excel

Follow-up skills

Job description

Loom Solar, founded in 2018 by visionary brothers Amol and Amod Anand, has rapidly emerged as one ofIndia's Fastest Growing D2C brands. This Faridabad, Haryana based solar company specializes in the manufacturing of cutting-edge solar panels, inverters, and lithium batteries, catering to both residential and commercial needs.

Our journey began with a mission to revolutionize access to advanced solar technology across India, ensuring even the most remote areas benefit from sustainable energy solutions through our robust e-commerce platform. At Loom Solar, we are committed to driving the green energy transition and empowering every corner of India with reliable and innovative solar power solutions.

Job Summary

We are looking for a Bengali Language Sales Coordinator to support our sales team and manage communication with Bengali-speaking customers. The ideal candidate should be fluent in Bengali and have good communication and follow-up skills. Candidates with experience in sales, telecalling, telesales, customer support, inside sales, or business development are preferred.

Key Responsibilities

• Communicate with Bengali-speaking customers through phone calls, WhatsApp, email, and other channels.
  
• Handle customer inquiries and provide information about products/services.
  
• Follow up with leads and prospective customers to support sales conversion.
  
• Coordinate with the sales team for customer requirements, appointments, and follow-ups.
  
• Maintain accurate records of leads, customer interactions, and follow-up activities.
  
• Update customer information in CRM/Excel and ensure timely follow-up.
  
• Prepare quotations, basic sales reports, and other sales-related documentation.
  
• Coordinate with internal teams to ensure smooth execution of customer requirements.
  
• Build and maintain positive relationships with Bengali-speaking customers.
  
• Achieve assigned sales/support targets and contribute to overall team performance.
  

Requirements

Required Skills & Qualifications

• Good communication skills in Hindi and English.
  
• 1-3 years of experience in Sales / Telecalling / Telesales / Inside Sales / Customer Support / Sales Coordination.
  
• Good follow-up and convincing skills.
  
• Basic knowledge of MS Excel/Google Sheets.
  
• Experience with CRM software will be an advantage.
  
• Strong coordination, organization, and interpersonal skills.
  
• Positive attitude and willingness to learn.
  

Preferred Candidate

Candidates who have previously worked in Bengali-language sales, telesales, tele calling, customer support, or inside sales will be preferred.

Why Join Us

• Opportunity to work in a growing sales environment.
  
• Performance-based incentives, if applicable.
  
• Supportive and professional work culture.
  

Requirements

• 1-3 years' experience in Sales/Telecalling/Telesales/Inside Sales/Customer Support
  
• Good follow-up and communication skills
  
• Comfortable working from office in Faridabad