Bba Fresher

Factops; Gollavaripalem; On-site; INR 200,000 - 280,000; Full time

Job summary

Factops in India is seeking a customer support professional to handle inquiries and provide timely solutions, while ensuring high levels of customer satisfaction. The role emphasizes clear communication and collaboration with internal teams to resolve issues.

The ideal candidate will be proficient with MS Office, maintain accurate customer records, and bring a positive attitude with a willingness to learn and grow within the company.

Qualifications

• Excellent communication and interpersonal skills.
• Customer-focused and positive attitude.
• Basic knowledge of MS Office / Excel.
• Ability to coordinate with internal teams.

Responsibilities

• Handle customer queries and provide timely solutions
• Coordinate with internal teams for issue resolution
• Maintain customer records and follow-ups
• Build positive customer relationships
• Ensure excellent customer satisfaction

Skills

Communication

Customer focus

Problem solving

MS Office

Cross-functional coordination

Willingness to learn

Job description

Role & responsibilities

What Were Looking For

• Excellent communication and interpersonal skills
• Customer-focused and positive attitude
• Good problem-solving and follow-up skills
• Basic knowledge of MS Office / Excel
• Ability to coordinate with internal teams
• Willingness to learn and grow

Key Responsibilities

• Handle customer queries and provide timely solutions
• Coordinate with internal teams for issue resolution
• Maintain customer records and follow-ups
• Build positive customer relationships
• Ensure excellent customer satisfaction