Bartender

Hyatt Hotels Corporation; Jaipur; On-site; INR 935,000 - 1,559,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a hospitality professional to join our catering staff as a server. You will host and serve guests, delivering an exceptional dining experience with personal flair while aligning with Hyatt's service standards.

Responsibilities include attending briefings, knowing daily targets, and collaborating with restaurant teams to ensure smooth service, accurate guest notes, and effective upselling of available bar and dining options.

Qualifications

• Deliver exceptional guest service at all times.
• Follow departmental training and brand standards.
• Know daily targets and menu changes to inform guests.
• Attend briefings to review specials and reservations.

Responsibilities

• Host and serve guests to provide an exceptional drinking and dining experience.
• Be conversant with all services, offers, and facilities of the hotel.
• Communicate effectively between restaurant departments and bar staff.
• Ensure dishes and service areas are clean and report issues.
• Adhere to safety, hygiene, and hotel policies; participate in training.
• Update guest notes after service on each table and drive sales.

Skills

Guest service

Communication

Teamwork

Sales skills

Job description

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."\

Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our bar concepts to life by using your personal flair and style when interacting with our guests.

Qualifications

Main Duties and Responsibilities:

To ensure the delivery of brand promise and provide exceptional guest service at all times, reinforcing Hyatt’s Values and culture characteristics

• To follow all skills trained in the departmental core Training
• Take care of the equipment as if it were your own
• Know the daily targets and projections
• Attend lunch and dinner brief with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• To be fully conversant with all services, offers, promotions and facilities offered by the hotel
• Communicate effectively between all internal workplace restaurant departments i.e managers, kitchen staff, bar tenders
• Check dishes and kitchenware for cleanliness and presentation and report any problems, to include par levels as set by the management
• Adhere to the correct restaurant pathways
• To alert any potential problems to your direct supervision, where possible before they arise
• Attend all training where required, having an avid interest in learning and education surrounding their venue and products
• To understand and strictly adhere to the Rules & Regulations established in the Employee Handbook and the Hotel’s policy on Fire, Hygiene, Health and Safety
• To carry out any other reasonable duties and responsibilities as assigned
• Update guest notes 100% i.e. make detailed guest notes after service on each of your own tables
• To be charismatic and make conversation easily and with an array of people
• To be driven by achieving a rounded sales experience, using selling skills as trained
• Able to effectively manage their dedicated working areas and delegate where appropriate
• Meets sales and spend forecasts
• Have a thorough understanding of the local industry
• Following international and local Bar and Drink trends
• Closely follow and complete opening and closing procedures and check lists for the bar and obtain a manager signature
• Serve alcohol responsibly and report any concerns to duty manager immediately
  

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