Banking Trainer

SkillSonics; Bharuch District; On-site; INR 300,000 - 420,000; Full time

Job summary

SkillSonics in India invites applications for a Banking Trainer to deliver classroom and practical training for entry-level roles in banking and financial services. The candidate will cover banking operations, financial products, customer service, and workplace practices while mentoring learners to be job-ready.

The role emphasizes engaging, practical sessions, assessment of trainee performance, and support for interview preparation and placements within a structured training environment.

Qualifications

• Graduate degree in Banking, Finance, Commerce, Business Administration, or related field.
• 1-3 years of relevant experience in banking, financial services, customer service, sales, or training.
• Strong understanding of basic banking operations, financial products, and customer handling.
• Excellent communication, presentation, and interpersonal skills.
• Passion for teaching, mentoring, and developing candidates.
• Fluency in Gujarati and English preferred.

Responsibilities

• Deliver classroom and activity-based training on banking, financial services, customer service, and basic financial products.
• Explain banking concepts, processes, and terminology using practical examples and real-world scenarios.
• Conduct role plays, mock customer interactions, group activities, and practical exercises.
• Assess trainee performance through tests, assignments, and practical evaluations.
• Provide individual feedback and coaching to improve trainees' knowledge, communication, and workplace readiness.
• Prepare lesson plans, presentations, activities, and other training materials.
• Keep training content aligned with current banking industry practices and employer expectations.
• Make sessions engaging, practical, and focused on employability.
• Prepare candidates for interviews, customer-facing roles, and workplace expectations.
• Guide trainees on career opportunities in banking and financial services.
• Support placement activities by helping candidates become job-ready.

Skills

Banking operations knowledge

Customer service skills

Communication skills

Mentoring/training

English and Gujarati fluency

Education

Graduate degree in Banking/Finance/Commerce/BA

Job description

Industry: Skill Development / Vocational Training

Employment Type: Full-time

Role Overview

We are looking for a Banking Trainer to deliver classroom and practical training to candidates preparing for entry-level careers in the banking and financial services sector. The ideal candidate should have strong knowledge of banking operations, financial products, customer service, and workplace practices, along with a passion for teaching and mentoring.

Key Responsibilities

Training & Development

• Deliver classroom and activity-based training on banking, financial services, customer service, and basic financial products.
• Explain banking concepts, processes, and terminology using practical examples and real-world scenarios.
• Conduct role plays, mock customer interactions, group activities, and practical exercises.
• Assess trainee performance through tests, assignments, and practical evaluations.
• Provide individual feedback and coaching to improve trainees' knowledge, communication, and workplace readiness.

Training Preparation

• Prepare lesson plans, presentations, activities, and other training materials.
• Keep training content aligned with current banking industry practices and employer expectations.
• Make sessions engaging, practical, and focused on employability.
• Prepare candidates for interviews, customer-facing roles, and workplace expectations.
• Guide trainees on career opportunities in banking and financial services.
• Support placement activities by helping candidates become job-ready.

Requirements

• Graduate degree in Banking, Finance, Commerce, Business Administration, or a related field.
• 1-3 years of relevant experience in banking, financial services, customer service, sales, or training.
• Strong understanding of basic banking operations, financial products, and customer handling.
• Excellent communication, presentation, and interpersonal skills.
• Passion for teaching, mentoring, and developing candidates.
• Fluency in Gujarati and English preferred.

Preferred

Prior experience as a Banking Trainer, BFSI Trainer, Banking Faculty, Relationship Manager, Customer Service Executive, or similar banking/financial services role.

Why Join Us?

• Build a rewarding career in the skill development and vocational training sector.
• Opportunity to contribute to the employability and career development of aspiring professionals.
• Work in a structured training environment with practical learning opportunities.
• Be part of a team focused on creating a skilled and job-ready workforce.