Banking Operations Analyst

Accenture in India; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Accenture in India is seeking a Banking Operations Analyst with 3–5 years of experience in Commercial & Consumer Loan Operations. The role requires handling day-to-day loan servicing tasks and ensuring compliance with regulatory reporting standards.

Candidates should have a BCom and strong written/oral communication skills, with a focus on accuracy and adherence to SLAs. Willingness to work in shifts as required by business needs.

Qualifications

• 3–5 years of experience in loan operations.
• Knowledge of loan servicing and related documents.
• Experience with regulatory reporting and compliance is a plus.

Responsibilities

• Review and process loan servicing requests (payments, drawdowns, fees, waivers).
• Process extensions, payoffs, and billing schedule changes.
• Resolve billing issues and discrepancies in loan accounting.
• Conduct regulatory reporting and reconciliation tasks per SLA.
• Identify process gaps and propose improvements.
• Ensure timely, accurate task completion per deadlines.

Skills

Loan operations

Regulatory reporting

Communication

Education

BCom

Job description

Skill required:

Commercial Banking Operations - Core Banking

Designation:

Banking Operations Analyst

Qualifications:

BCom

Years of Experience:

3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

PROCESSES Commercial & Consumer Loan Servicing, Compliance/Regulatory Reporting, Enterprise Risk Management and SOX Compliance

What are we looking for?

Commercial & Consumer Loan Operations Experienced (E) Mandatory Accounts/Finance Knowledge Experienced (E) Not mandatory, but an advantage Written & Oral Communication Experienced (E) Mandatory

Roles and Responsibilities:

• ? Minimum 3-5 years of experience in Loan Operations Day 2 activities in Commercial / Consumer Loans ? Adequate knowledge in reviewing and interpretating the loan documents ? Ability to review and complete loan maintenance / service requests such as Payments, drawdowns from approved RFC, Fee, Waivers, Interest Rate Corrections, Charge offs, Billing schedule changes, ACH/Auto Debit Set-up, Cash Recon, Extensions, Payoffs etc. ? Recommend feasible solutions to resolve existing transactions/payments issues and Rejects and Unapplied Cash and Past Dues. ? Identifies and solves customer billing related problems in loan accounting system ? Ability to manage complicated/regulatory reporting and reconciling activities (SCRA, HUD, CIP, LR/LAR) ? Ability to perform accurate data input to the loan accounting system per established procedure ? Track all pending/outstanding loan servicing request with specific timeline ? Ensure that day-to-day tasks are completed on the agreed deadlines and quality per the SLA. ? Execute quality control measures with respect to loan servicing ? Identify process gaps and areas for reducing the manual intervention through various process improvement ideas ? Ensure that day-to-day tasks are completed on the agreed deadlines and quality per the SLA. ? Win the confidence of client through regular and proactive actions. ? Adhere to the processing guidelines and meet the accuracy targets set by the team lead ? Flexible to work in any shift based on business needs