Backup Systems Administration Analyst

NTT DATA, Inc.; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

NTT DATA, Inc. seeks a Backup Systems Administration Analyst to join the Chennai, Tamil Nādu team. The role focuses on configuring, monitoring, and maintaining enterprise backup environments and ensuring data protection across physical and virtual platforms.

The candidate should bring 5–6 years of relevant experience and strong communication skills to coordinate with infrastructure and application teams. Local office presence in Chennai is expected.

Qualifications

• 5–6 years of relevant experience.
• Experience with enterprise backup solutions (Commvault, Veeam, IBM Spectrum Protect, NetBackup, NetWorker, DataDomain).
• Experience in daily backup operations and root cause analysis.
• Excellent communication skills and customer service orientation.

Responsibilities

• Configure, monitor, and maintain enterprise backup systems including Commvault, Veeam, IBM Spectrum Protect (TSM), NetBackup, Networker and DataDomain.
• Manage daily backup operations, troubleshoot failures, and perform root cause analysis.
• Perform regular restore testing and support recovery operations.
• Maintain and optimize backup policies, schedules, and storage targets across platforms.
• Administer and maintain Backend Storage and Data Domain infrastructure for backup storage and performance.
• Ensure high availability and data protection across virtual and physical environments.
• Collaborate with infrastructure and application teams to ensure backup coverage and capacity planning.
• Document configurations, procedures, and recovery processes.
• Ensure compliance with data retention policies, audit requirements, and security standards.
• Performs incident management and change management execution.
• Creates and manages capacity and trending reports of system operations.
• Good understanding on ITIL practices.
• Experience on IT Asset Management tools such as Service Now or similar ticketing tools.
• Works on assignments with judgment and initiative to resolve problems and make decisions.
• Works with key stakeholders to determine backup requirements and create solutions meeting them.

Skills

Customer service

Incident management

Analytical thinking

Verbal & written communication

Capacity planning

Documentation

Team collaboration

Tools

ServiceNow

Ticketing tools

Job description

Key Requirements:

• Requires 5-6 Years of relevant experience.
• Configure, monitor, and maintain enterprise backup systems including Commvault, Veeam, IBM Spectrum Protect (TSM), NetBackup, Networker and DataDomain
• Manage daily backup operations, troubleshoot failures, and perform root cause analysis.
• Perform regular restore testing and support recovery operations.
• Maintain and optimize backup policies, schedules, and storage targets across platforms.
• Administer and maintain Backend Storage and Data Domain infrastructure for backup storage and performance.
• Ensure high availability and data protection across virtual and physical environments.
• Collaborate with infrastructure and application teams to ensure backup coverage and capacity planning.
• Document configurations, procedures, and recovery processes.
• Ensure compliance with data retention policies, audit requirements, and security standards.
• Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations
• Detail oriented, customer oriented, result delivery oriented, analytic thinking
• Performs incident management and change management execution.
• Creates and manages capacity and trending reports of system operations.
• Good understanding on ITIL practices
• Experience on industry leading IT Asset Management tools such as Service Now or Similar ticketing tools
• Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions.
• Works with key technical and business stakeholders to determine data backup requirements and creates solutions to meet requirements.

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a Backup Systems Administration Analyst to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.