Backend Operations - Inurance Claim

Talentwood Bengalore; Dadri, Indore District, Bengaluru; On-site; INR 2 - 3; Full time

Job summary

Talentwood Bengalore is seeking candidates for a policy administration role in India (Noida, Bangalore, Indore). This office-based position offers a salary of 2.3–3.3 LPA plus allowances and a 5-day work week.

You will handle life/annuities policy processing, maintain SLA compliance, and escalate customer service issues as needed. Ideal candidates will develop expertise in assigned processes, understand client objectives, and protect confidential data while adhering to security guidelines and

Responsibilities

• Responsible for Policy administration and related services of Life or Annuity Insurance Policies
• Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
• Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives.
• Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
• Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
• Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals

Job description

Location : Noida, Bangalore, Indore

Mode of Work : Work From Office

Salary : 2.3 - 3.3 LPA + Allowances

Working Days : 5 days a week

Job Profile Summary

• Responsible for Policy administration and related services of Life or Annuity Insurance Policies
• Performs routine, recurring processing and quality tasks in support of outsourced services within a specific industry and functional area. Adheres to process service level agreements.
• Develops knowledge and skill in assigned work process (es) as well as general understanding of the client's business and objectives.
• Understands and adheres to project and organization quality and compliance standards and any applicable laws and regulations.
• Handles company confidential data according to policy and guidelines. Adheres to existing security policies and procedures.
• Remains alert for critical situations regarding customer service issues and escalates to appropriate individuals