Back office / Operation Executive- English, Hindi (Indore Location)

Anaxee; Indore District; Presencial; INR 180.000 - 320.000; Jornada completa

Descripción de la vacante

Anaxee Digital Runners in Indore seeks an Operations Executive for back-office work. The role involves processing address verification cases from clients, coordinating with Field Executives across India via CRM, emails and calls, and ensuring timely updates and reporting.

The position requires clear phone communication, basic computer skills, and proficiency in MS Office. Hindi and English are preferred, with 1+ years in back-office/operations and a Bachelor's degree preferred.

Formación

• 1+ years of experience in the industry.
• Bachelor's degree preferred.
• At least 1+ years spent working in back office/operations work.
• Basic Computer skills, MS Office & Internet knowledge.

Responsabilidades

• Taking ownership and responsibility for completion of cases allotted to you.
• Allotment of cases to field executive using CRM, email, phone, mobile app.
• Following up with Field Executive to get visit done & get reports.
• Updating reports & information collected on the field into CRM.
• Assisting team members for other office work.
• Taking ownership of work assigned to you and delivering before the due date.

Conocimientos

Hindi

English

Phone communication

Educación

Bachelor's degree

Herramientas

CRM

MS Office

Email

Descripción del empleo

Job role

We are looking for Operations Executive for back office work. No travel involved. The job includes processing address verification cases received from end clients and coordinating with Field Executives spread all over India via our CRM, Emails, and mobile Calls. Ability to communicate properly on phone is a must. Hands-on experience of working on Computer & Internet is required.

Candidate with knowledge of these languages preferred: Hindi &English.

Job Location: Indore | Full Time | Experience: 1 yrs & above |

About the company

Anaxee Digital Runnersis building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand. KYC | Field Verification | Data Collection | eSign | Tier-2, 3 & 4

Check out our company pitch (6 min video) to understand this goal - https://www.youtube.com/watch?v=7QnyJsKedz8

Responsibilities

• Taking ownership and responsibility for completion of cases allotted to you
• Allotment of cases to field executive using CRM, email, phone, mobile app
• Following up with Field Executive to get visit done & get reports
• Updating reports & information collected on the field into CRM
• Assisting team members for other office work
• Taking ownership of work assigned to you and delivering before the due date

Requirements

• 1+years of experience in the industry
• Bachelor's degree preferred
• At least 1+ years spent working in back office/operations work
• Basic Computer skills, MS Office & Internet knowledge