B2B Auction_Buyer Relationship Manager

CarDekho Group; Nagpur District; On-site; INR 350,000 - 550,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. in Maharashtra invites application for an auction regional role. You will develop or grow the region for the bank auction channel in coordination with business plans.

Responsibilities include building and maintaining relationships with buyers/dealers/sellers, managing regional business operations, monitoring live auctions, guiding buyers to bid online, ensuring competitive auctions, following up on payments and documentation, and reporting daily progress.

Qualifications

• Responsibilities include building relationships with buyers/dealers/sellers.
• Managing regional business operations per standards.
• Monitoring live auctions, training and supporting buyers to bid online, ensuring competition and quality.

Responsibilities

• To build and maintain relationships with existing buyers/dealers/sellers.
• To be responsible for the business operations of the allocated region according to operational standards.
• To monitor live auctions, training and support to buyers to bid online, ensuring competition & quality during auctions.
• To follow up with dealers for payments and sellers for documentation.
• To coordinate with buyers & sellers for smooth closure of deals.
• To report payment status and daily progress.

Job description

About the role:

To develop or grow the region for the bank auction channel in coordination with the plans set for the business.

Responsibilities:

• To build and maintain relationships with existing buyers/dealers/sellers.
• To be responsible for the business operations of the allocated region according to operational standards.
• To monitor live auctions, training and support to buyers to bid online, ensuring competition & quality during auctions.
• To follow up with dealers for payments and sellers for documentation.
• To coordinate with buyers & sellers for smooth closure of deals.
• To report payment status and daily progress.

Additional Responsibilities:

Reporting Team

• Reporting Designation:
• Reporting Department:
• Category:
• Field specialization:
• Degree:
• Academic score:
• Institution tier:

Required Certification/s:

Required Training/s:

Required work experience

• Role:
• Years of experience:

Key Performance Indicators:

• TAT for query and escalation management
• Approval Count against Bid Received (Target/Achievement)
• NPS Score—to be measured by an external agency and attributed to the smallest possible unit. Measured as % of target score
• New Buyer Acquisition (Target vs Actual)
• Existing buyer renewals (Taget vs Actual)
• TAT for payment collection from buyers (as per buyer SOP)
• Count of payment collection (Target vs Actual)
• Basic Exposure of MS Office
• Fluent in local language
• Strong time-management and communication skills.
• Highly motivated, go-getter attitude, ready to take challenges.