Azure devops administrator

Iyan Cloud Tamilnadu; India; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Iyan Cloud Tamilnadu is seeking an experienced Azure DevOps Administrator to manage inherited process customization, boards, areas, iterations and delivery plans across multiple projects. You will implement team-specific workflows and align board columns, ensuring governance and compliance with Entra policies and PAT controls.

The role involves data migration tasks, bulk work item operations, reporting integrations with Power BI, and developing automation using PowerShell or Python against the

Qualifications

• Must have hands-on experience with inherited process customization and Azure Boards administration.
• Organization governance policies and PAT policies.
• Security, access control and licensing management.
• Bulk import/update, data mapping and post-load validation.
• Reporting via Dashboards, Analytics Views and Power BI integration.
• Scripting with PowerShell or Python against Azure DevOps REST API.

Responsibilities

• Create and maintain inherited processes and customize work item types, fields, forms and backlog levels.
• Administer Azure DevOps organizations, projects and teams across multiple projects.
• Govern organization policies, Entra connections and PAT policies.
• Manage security groups, access levels and external guest access.
• Plan and execute bulk work item operations and ensure data quality.
• Build dashboards, Analytics Views and Power BI-ready structures.

Skills

Inherited process customization

Azure Boards administration

Organization governance

Security and access

Bulk work item operations

Reporting

Scripting

Experience in IT

Education

B.A. or B.S. in Information Technology

Tools

GitHub migrations

GitHub Enterprise Importer

YAML pipelines

Azure Artifacts

Job description

Duties and Responsibilities

Azure Boards and process customization (core of the role)

• Create and maintain inherited processes (from Agile, Scrum, Basic or CMMI) and manage which projects use which process.
• Customize work item types, fields, picklists, forms, layouts, states, state categories, transitions, rules, reason values and backlog levels.
• Implement team-specific workflows, for example adding states such as Ready for QA, Ready for UAT, Ready for Pre-Prod and Ready for Prod to the Bug workflow, and align board columns and swimlanes to them.
• Design and manage work item hierarchies across portfolios, epics, features, user stories, tasks, defects, risks, issues, decisions, milestones and other approved work item types.
• Configure Areas, Iterations, team backlogs, sprint settings, Delivery Plans, queries, charts, dashboards and notifications.
• Perform impact analysis and regression validation before changing shared processes or production projects, and consolidate duplicate or drifting processes.

Organization and tenant governance

• Administer Azure DevOps organizations, projects and teams in line with enterprise standards, including organization ownership, Project Collection Administrators and naming conventions.
• Govern organization creation using Microsoft Entra tenant policies (e.g., restricting who can create new Azure DevOps organizations) and manage the Microsoft Entra connection for each organization.
• Handle ownership transfer and recovery of organizations when an owner or administrator leaves, including working with Microsoft support where required.
• Manage organization policies such as external guest access, third-party application access via OAuth, SSH authentication, public projects and limiting user visibility (project-scoped users).
• Govern Personal Access Tokens (PATs): enforce tenant PAT policies (maximum lifespan, full-scope and global PAT restrictions), plan the move away from global PATs, and adopt service principals, managed identities and workload identity federation where possible.
• Manage access levels and licensing (Stakeholder, Basic, Basic + Test Plans, Visual Studio subscribers), billing through the linked Azure subscription, group rules and periodic license optimization.

Security, access and compliance

• Configure users, teams, Microsoft Entra ID groups, Azure DevOps security groups, access levels and role-based permissions using least-privilege principles.
• Provide controlled access for external contractors and partners (B2B guest access, Stakeholder access, project-scoped visibility, read-only security groups) without over-provisioning.
• Maintain controlled administrator groups, access reviews and separation of duties.
• Support audit and compliance through Azure DevOps audit logs and audit streaming, traceable approvals, change records, access evidence and configuration documentation.

Data migration, bulk operations and reporting

• Plan and execute bulk work item creation, updates, imports, exports and corrections using CSV import, Excel (Azure DevOps Office Integration), REST APIs or approved migration tools.
• Validate data quality after imports or configuration changes, including required fields, state mappings, parent-child links, assignments, history and reporting consistency.
• Support repository and project migrations (e.g., between organizations or from Azure DevOps to GitHub using GitHub Enterprise Importer), including mapping organizations, projects and repositories.
• Build dashboards, Analytics Views, OData queries and Power BI-ready data structures for program status, milestones, risks, dependencies, backlog health and delivery reporting.

Automation, integrations and support

• Develop administrative automation and validation scripts using PowerShell, Python, Azure DevOps REST APIs or the Azure DevOps CLI.
• Support integrations between Azure DevOps and approved enterprise tools (Power BI, Microsoft Teams, SharePoint, ServiceNow) and troubleshoot authentication, permissions, synchronization and reporting issues.
• Provide day-to-day platform support, triage incidents and service requests, perform root-cause analysis and coordinate escalations with Microsoft or internal platform teams.
• Create and maintain configuration specifications, runbooks, SOPs, knowledge articles, training materials and release notes.
• Provide onboarding, office hours and practical guidance to project managers, product owners, analysts and delivery teams on effective use of Azure Boards.
• Deliver changes within established change-control and release-management processes; prioritize competing requests and work independently.

Must-Have Skills (Non-Negotiable)

Candidates must have hands-on, recent experience with every item below. Training or theoretical knowledge alone is not enough.

• Inherited process customization: creating inherited processes and customizing work item types, fields, states, rules, forms and backlog levels.
• Azure Boards administration: Areas, Iterations, teams, backlogs, boards, queries, dashboards and Delivery Plans for multiple projects.
• Organization governance: organization settings and policies, ownership, Microsoft Entra connection and tenant policies, and PAT policies.
• Security and access: Azure DevOps security groups, permissions inheritance, access levels and licensing, Microsoft Entra groups, and external/guest user access.
• Bulk work item operations: CSV/Excel import and update, data mapping and post-load validation.
• Reporting: queries, dashboards, Analytics Views and Power BI integration.
• Scripting: PowerShell or Python with the Azure DevOps REST API for administration and automation.
• Experience: 6+ years in IT and 3+ years of Azure DevOps administration supporting enterprise-scale project or portfolio management (Agile, Scrum, Kanban, waterfall or hybrid).

Good-to-Have Skills

• Process-template consolidation, inherited-process governance, project onboarding and controlled configuration releases.
• Azure DevOps to GitHub migrations (GitHub Enterprise Importer) or cross-organization migrations.
• Working knowledge of Git repositories, branch policies, YAML pipelines, environments and approval checks, sufficient to support project-level administration and coordinate with engineering teams.
• Azure Artifacts feed administration (feeds, views, upstream sources, permissions).
• Experience in regulated, audited or controls-driven environments.
• Microsoft certifications such as AZ-400 (DevOps Engineer Expert) or AZ-104 (Azure Administrator).
• B.A. or B.S. in Information Technology, Computer Science, Engineering or a related field, or equivalent practical experience.