Azure DevOp Admin

ITC Worldwide; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading global project management firm in Hyderabad is seeking a Delivery Systems Administrator to manage the roadmap and operations of Agile delivery tools including Microsoft Azure DevOps and Jira. The ideal candidate will have a Bachelor's Degree and 3 years of experience in Agile environments. Key responsibilities include leading project management tooling operations, collaborating with Agile teams, and developing training. The role requires strong communication skills and a proactive approach to troubleshooting and optimizing tool functionality.

Qualifications

• 3 years of experience working in Agile-based product development organizations.
• 1 year of Microsoft Azure DevOps System Administration experience.

Responsibilities

• Lead use of Microsoft Azure DevOps and project management tooling ecosystem.
• Plan and execute a comprehensive roadmap strategy for project management tools.
• Manage day-to-day project management tooling operations.
• Design and develop enhanced dashboards and reports.
• Develop and deliver training to Agile delivery teams.
• Collaborate with vendor partners and internal IT partners for effective solutions.
• Monitor and troubleshoot to minimize business downtime.

Skills

Agile project management

Microsoft Azure DevOps

Jira

Business Intelligence/Analytics

Communication

Education

Bachelor's Degree in Engineering, Technology, Business, or related field

Tools

Microsoft Project

ITSM

Job description

The Delivery Systems Administrator is responsible for managing the roadmap and the day-to-day operations of project management/delivery systems such as Microsoft ADO and Jira. The ideal candidate will have previous experience administering Agile project management/delivery tools, maximizing tool functionality, developing enhanced BI/Analytics, troubleshooting and leading project management tool implementations.

The incumbent will be a creative self-starter able to recommend creative, user friendly, technical solutions to support Agile delivery best practices. The incumbent will work closely with Tool vendors, Scrum Masters, Product Managers, Project Managers, Release Train Engineers and other supporting IT SMEs (infosec, infrastructure, etc) to ensure that delivery systems yield maximum value with minimum technical and business risk.

Essential Functions/Responsibilities

Project Delivery Systems Administration and Leadership

• Lead use of Microsoft Azure DevOps and project management tooling ecosystem across product and engineering teams
• Plan and execute a comprehensive roadmap strategy for Microsoft ADO, Microsoft Project, Jira & ITSM.
• Manage Supporting day-to-day project management tooling operations
• Design and develop enhanced executive and delivery team dashboards and reports
• Develop and deliver training to Agile delivery teams
• Collaborate with Agile delivery teams to align tool with delivery methodology
• Collaborate with vendor partners and internal IT partners to design and put in place effective solutions
• Monitor and troubleshoot application environment to minimize business downtime
• Lead and execute testing of fixes and new features
• Stay up to date on the latest technologies and best practices

Agile (SAFe/Scrum) Skills

Understand Agile (SAFe/Scrum) delivery methodologies

Understand Scrum and Kanban board management best practices

Understand metric best practices (Velocity, Burndowns, WIP Limits, Cycle Time, Lead Time, etc.)

Communication

Lead system roadmap strategy reviews

Communicate system changes to end user population

Ensure that feedback from key business owners is fully acknowledged and incorporated into functional specifications, process flow diagrams and project plans to give business leaders the confidence that they are being heard and that their needs will be met

Serve as a communication bridge between product and developers to facilitate understanding of initial requirements, questions, and changes across these groups.

Resolve and/or escape issues in a timely fashion

Understand how to communicate difficult/sensitive information tactfully for business and technical audiences

Minimum Qualifications:

• Bachelor's Degree in Engineering, Technology, Business, or related field
• 3 years of Experience working in Agile-based product development organizations
• 1 year of Microsoft Azure DevOps System Administration experience

Preferred Qualifications:

• Prefer that candidate has 1 or more of these certifications, but not required:
• Certifications – Azure Devops Solutions Expert or other related training. Certified Scrum Master (CSM), Certified SAFe Scrum Master (SSM), Project Management Professional (PMP) or other related certifications