Ayurveda Patient Co-ordinator

Ayur.AI; Chennai; On-site; INR 200,000 - 300,000; Full time

Job summary

Ayur.AI is expanding its integrative Ayurveda services and welcomes candidates for the Ayurveda Patient Co-ordinator role. You will be the first point of contact for patients, guiding them to the Ayurveda kiosk and coordinating consultations with the Ayurveda doctor.

Freshers with excellent communication are encouraged to apply. The position emphasizes patient-friendly explanations of Ayurveda treatments, good organizational skills, and collaboration with hospital staff to ensure a smooth

Qualifications

• Proven ability to communicate clearly with patients.
• Excellent interpersonal and customer service skills.
• Comfort with basic computers and smartphones.
• Freshers with strong communication are welcome.

Responsibilities

• Welcome patients in a warm, professional manner.
• Identify patients who may benefit from Ayurveda services.
• Guide patients to the Ayurveda kiosk and explain services.
• Explain benefits and availability of Ayurveda treatment in simple terms.
• Encourage eligible patients to meet the Ayurveda doctor for a consultation.
• Coordinate appointments and manage patient flow to the consultation room.
• Maintain records of patient interactions, referrals, and consultations.
• Follow up with patients when required.
• Collaborate with doctors and hospital staff for a smooth experience.
• Keep the kiosk clean, organized, and welcoming.

Skills

Punjabi communication

Hindi communication

English communication

Patient interaction

Coordination skills

Organizational skills

Digital literacy

Education

Bachelor's in Medical/Science/Pharmacy

Job description

Job Title: Ayurveda Patient Co-ordinator

Experience: 1-2 Years of experience

Role Summary

The Ayurveda Patient Coordinator will be the first point of contact for patients visiting the hospital.

We have opened integrative Metabolic Clinic in collaboration with Bawa Hospital, Ludhiana.

The role involves guiding patients to the Ayurveda kiosk, introducing them to the available Ayurveda services, answering basic queries, and coordinating consultations with the Ayurveda doctor.

About Ayur.AI

Ayur.AI is transforming personalized health and wellness through AI-powered Ayurveda solutions. Our platform provides users with tailored programs for Metabolic, Gut and Women's Health issues.We are opening multiple Integrative Diabetes Centers focused on addressing the root cause of diabetes through an integrative approach.

Key Responsibilities

• Welcome patients in a warm and professional manner.
• Identify patients who may benefit from Ayurveda services.
• Guide patients to the Ayurveda kiosk.
• Explain the benefits and availability of Ayurveda treatment in simple, patient-friendly language.
• Encourage eligible patients to meet the Ayurveda doctor for a consultation.
• Coordinate appointments and manage patient flow to the consultation room.
• Maintain records of patient interactions, referrals, and consultations.
• Follow up with patients when required.
• Work closely with doctors and hospital staff to ensure a smooth patient experience.
• Maintain a clean, organized, and welcoming kiosk.

Required Skills

• Excellent communication skills in Punjabi, Hindi & English is an added advantage.
• Friendly, polite, and patient attitude.
• Confident and proactive personality.
• Ability to approach and engage patients comfortably.
• Strong interpersonal and customer service skills.
• Good organizational and coordination abilities.
• Basic computer and smartphone proficiency.

Qualifications

• Any degree related to Medical, Science, Pharmacy stream
• Experience in healthcare, patient relations, customer service, or sales is an advantage.
• Freshers with excellent communication skills may also apply.

Desired Qualities

• Active and energetic.
• Pleasant personality with a welcoming smile.
• Empathetic and respectful toward patients.