Aws Cloud Operations Engineer

Religent Systems; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Religent Systems in Hyderabad, India, seeks an experienced AWS Cloud Operations professional to manage cloud environments, incident handling, and documentation. The role requires certification, strong networking, and familiarity with SD-WAN and SIEM/dashboards.

You will work fixed shifts with rostered weekends and holidays and pursue ongoing certifications as part of professional development.

Qualifications

• 23 years of hands-on AWS Cloud Operations experience.
• Current and verifiable AWS Associate-level certification or higher.
• Knowledge of AWS Compute, Storage, Networking, IAM, and Cloud Monitoring.
• Strong networking fundamentals: TCP/IP, DNS, Routing, VPN, and Firewalls.
• Experience with SD-WAN technologies (Cisco, Fortinet, VMware VeloCloud, or Palo Alto Networks).
• Experience with ticketing/PSA tools and ITIL incident, change, and problem management.
• Excellent written and verbal English communication skills.
• Ability to prepare clear technical tickets, documentation, and shift handoffs.
• Willingness to work fixed shifts, including roster-based weekend and holiday support.
• Willingness to pursue additional technical certifications as part of ongoing professional development.
• Must be able to successfully complete background verification covering employment, education, address, and criminal records.

Skills

AWS Cloud Operations

AWS Associate

Networking fundamentals

SD-WAN experience

ITIL/incident management

English communication

Documentation and handoffs

Shift and weekend support

Certifications pursuit

Education

AWS Associate-level certification or higher

ITIL certification

Azure/Networking/SD-WAN certifications

Tools

Ticketing systems

Job description

Required Skills

• 23 years of hands-on AWS Cloud Operations experience.
• Current and verifiable AWS Associate-level certification or higher.
• Good knowledge of AWS Compute, Storage, Networking, IAM, and Cloud Monitoring services.
• Strong networking fundamentals: TCP/IP, DNS, Routing, VPN, and Firewalls.
• Working knowledge of SD-WAN technologies such as Cisco, Fortinet, VMware VeloCloud, or Palo Alto Networks.
• Experience with ticketing/PSA tools and ITIL-based incident, change, and problem management processes.
• Excellent written and verbal English communication skills.
• Ability to prepare clear technical tickets, documentation, and shift handoffs.
• Willingness to work fixed shifts, including roster-based weekend and holiday support.
• Willingness to pursue additional technical certifications as part of ongoing professional development.
• Must be able to successfully complete background verification covering employment, education, address, and criminal records.

Preferred Skills

• Azure certification or hands-on Microsoft Azure experience.
• ITIL certification.
• Networking certification (vendor-specific or vendor-neutral).
• Scripting knowledge in Python, PowerShell, or Bash.
• Hands-on experience using AI tools such as Claude for:
  • Incident triage and log analysis.
  • Ticket and handoff documentation.
  • Runbook and knowledge base creation.
  • Root Cause Analysis (RCA) drafting.
  • Diagnostic scripting.
• Experience supporting regulated industries such as Banking & Financial Services, Healthcare, and Higher Education.
• Additional certifications such as AWS Professional/Specialty, Azure, Networking, or SD-WAN vendor certifications.

Certification & Learning Expectations

Candidates are expected to maintain their existing AWS certification and continuously work toward additional certifications identified in their individual development plans. Ongoing technical learning and certification achievement are an integral part of this role.