AVP- Ecommerce Operations

Westbury Sportswear; Bengaluru South; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Westbury Sportswear in Bengaluru South, India seeks a senior operations leader to own end-to-end supply chain, warehousing, and fulfilment for its fast-growing e-commerce business. You will own the control tower, drive efficiency, automation, and scalability with direct access to the CEO and Board.

The role requires 10–15 years in supply chain and 3–4 years in leadership, experience with marketplaces, and a track record in automation and data-driven improvements.

Qualifications

• 10–15 years in supply chain, warehousing, logistics, or operations with 3–4 years in leadership.
• Hands-on B2C e-commerce operations experience across marketplaces like Amazon, Flipkart, Myntra, Nykaa, Ajio, etc.
• Proven experience in driving automation and process optimisation with data-driven decisions.

Responsibilities

• Lead end-to-end warehouse, fulfilment, logistics, and control tower operations.
• Drive SLA adherence, inventory accuracy, productivity, and cost optimisation.
• Lead warehouse setup and expansion, including site selection, layout, hiring, SOPs, and go-live.
• Drive warehouse automation, WMS implementation, and process improvement.
• Evaluate 3PL versus owned warehouse models and manage vendor and infrastructure partnerships.
• Use data and root-cause analysis to resolve operational challenges.
• Build business cases, evaluate ROI, and present investment proposals to senior leadership and the Board.
• Build high-performing teams, strengthen accountability across stakeholders, and develop second-line leadership.

Skills

Leadership

Supply chain

Warehousing

Logistics

Operations management

Automation

Data analysis

Stakeholder management

Board-level communication

Education

MBA

Tools

WMS implementation

Job description

About The Role

Westbury Sportswear is looking for a senior operations leader to own and scale end-to-end supply chain, warehousing, fulfilment, and control tower operations across its growing e-commerce business. This high-impact role offers direct exposure to the CEO and Board, with responsibility for operational excellence, warehouse infrastructure, automation, and long-term scalability.

Key Responsibilities

• Lead end-to-end warehouse, fulfilment, logistics, and control tower operations.
• Drive SLA adherence, inventory accuracy, productivity, and cost optimisation.
• Lead warehouse setup and expansion, including site selection, layout, hiring, SOPs, and go-live.
• Drive warehouse automation, WMS implementation, and process improvement.
• Evaluate 3PL versus owned warehouse models and manage vendor and infrastructure partnerships.
• Use data and root-cause analysis to resolve operational challenges.
• Build business cases, evaluate ROI, and present investment proposals to senior leadership and the Board.
• Build high-performing teams, strengthen accountability across stakeholders, and develop second-line leadership.

What We’re Looking For

• 10–15 years of experience in supply chain, warehousing, logistics, or operations, with at least 3–4 years in leadership.
• Mandatory hands‑on warehouse and B2C e‑commerce marketplace operations experience across marketplaces like Amazon, Flipkart, Myntra, Nykaa, Ajio, etc
• Proven experience in driving automation and process optimisation.
• Strong analytical, strategic, and stakeholder‑management skills.
• Ability to manage both Onground warehouse operations and board‑level discussions.

Preferred

• Startup, fashion, or sportswear experience
• End-to-end warehouse setup
• Direct ownership of 3PL and infrastructure partnerships.
• Full-time MBA from a Tier 1/2

Why Join Westbury Sportswear?

Build and scale a technology‑led operations function, shape the warehouse infrastructure and automation roadmap, and drive strategic decisions in a high‑growth e‑commerce business with direct leadership exposure.

Skills: leadership,accountability,operations,infrastructure,automation,supply chain