AVD-Immediate Joiner

Tekskills; Bengaluru; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Tekskills is seeking an experienced AVD VDI Implementation professional to join our team. The role requires expert-level knowledge of Microsoft Azure Virtual Desktop, VDI deployments, and scripting with PowerShell to support secure access to enterprise compute resources.

You will develop implementation guidelines, provide advanced technical support, and coordinate with stakeholders to ensure cloud workspace environments are up-to-date and optimally configured.

Qualifications

• 10+ years of expert experience in Microsoft Azure Virtual Desktop (AVD) and VDI technologies.
• Strong troubleshooting skills for complex VDI deployments and related tooling.
• Proficiency in PowerShell scripting for automation and management tasks.
• Deep knowledge of end-user services, cloud VDI, and application virtualization.
• Experience with secure access to enterprise compute environments and related products.
• Ability to create detailed implementation guidelines and templated processes.
• Provide advanced technical support, root cause analysis, and infrastructure monitoring.
• Coordinate with various teams and document deployments for customer opportunities.
• ITIL Foundation certification and OEM certifications are advantageous.

Responsibilities

• Lead implementation planning and execution of VDI projects (AVD).
• Install, manage, and support VDI infrastructure and related software.
• Offer post-implementation support and optimization recommendations.
• Develop and maintain implementation guides and documentation templates.
• Provide advanced technical support across L1-L3 and coordinate with stakeholders.

Skills

AVD expertise

VDI deployments

PowerShell scripting

Cloud VDI

End-user services

UX monitoring

Technical documentation

Post-implementation support

ITIL Foundation

Education

ITIL Foundation Certification

Tools

Citrix

VMware

Nutanix Xi Frame

ControlUP

SysTrack

Job description

We are hiring a talented AVD VDI Implementation professional to join our team. If youre excited to be part of a winning team, Zensar is a great place to grow your career. You will be glad you made the right choice to join us.

• 10+ years demonstrated strong expert level technical experience in working with Microsoft Azure Virtual Desktop (AVD), AWS, VMWare, Citrix, Nutanix Xi Frame
• Strong experience in troubleshooting VDI deployments
• PowerShell scripting is required
• End-user services domain and associated technical expertise in the following areas: VDI, cloud VDI, and Application Virtualization, workplace automation
• Experience with installation, management, operations, administration and support of the hardware and software that provide secure access to the Enterprise Compute systems that require it (e.g., Citrix Metaframe, virtual desktops, Microsoft Terminal Services).
• Solution Planning and implementation of VDI – Microsoft Azure Virtual Desktop (AVD)
• Understanding of UX monitoring solutions viz ControlUP, SysTrack
• Develop detailed implementation guidelines, document, process, and use templatized approaches for new and old customer opportunities.
• Provide advanced technical support, root cause analysis, monitoring, and management of the Cloud Workspace infrastructure.
• Manage the Cloud Workspace labs and ensure it's always up to date with the latest features.
• Work with various stakeholders to make sure that the client's policies & devices always up to date and are implemented across the enterprise
• Enable enterprise-wide implementation of Cloud Workspace solutions
• Coordinate with the Unified Communications and Directory Services teams as needed.
• Prepare technical documentation and implementation guides as needed to support the Cloud Workspace environment.
• Provide recommendations for optimization and assist with implementation of any improvements identified
• Ad-Hoc Training for client's IT teams
• Provide post-implementation support services as required
• Implement campaigns for phased migrations
• Develop, document, maintain, and continuously improve Procedures for Virtual Desktop Infrastructure Support Services in accordance with Policies
• Install, manage, maintain and support remote access Equipment and Software for in scope components for VDI
• Test connectivity and accessibility to required environments made available via VDI access on a schedule basis and take corrective action if access to applications is not available via VDI
• Ability to provide technical assistance and subject matter expertise as required by other IT service areas and Third-Party providers for VDI support
• Provide Virtual Desktop technical support using for Level 1, Level 1.5, Level 2, and Level 3 support
• Provide image creation, deployment, and management for Virtual Desktops in accordance with Customer Policies and Vendor Procedures
• Provide deployment for application and Software for non-standard but authorized items
• ITIL Foundation Certification
• Certification(s) from OEM providers (e.g., VMWare, Citrix, Microsoft Azure, etc.)