AV Event Technician - L1

Kinly; Pune District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Kinly in Pune on-site is seeking an AV Technician to join our prestigious onsite team supporting corporate meetings, events, and video conferencing. You will handle L1 AV support, room setup, equipment testing, and collaboration tools to ensure reliable performance for live and hybrid sessions.

The ideal candidate will work 40 hours weekly, with shifts between 7am and 7pm, and coordinate with global AV teams.

Qualifications

• Strong knowledge of AV systems and meeting room tech.
• Experience with Teams/Zoom/Webex.
• Ability to troubleshoot hardware and connectivity.
• Experience with Live events or corporate meetings.

Responsibilities

• Provide on-site technical support for meetings and events.
• Pre-event setup and post-event shutdown.
• Assist presenters with mic and content sharing.
• Serve as primary onsite contact and escalate issues.
• Maintain health checks and ensure room readiness.

Skills

AV systems knowledge

Video conferencing support

Microsoft Teams

Zoom

Cisco Webex

Troubleshooting

Customer service

Communication skills

On-site support

Tools

Crestron switchers

QSC

AMP

Displays

Projectors

Job description

AV Event Technician

Pune, India (on-site 5 days per week) | Permanent, Full-Time | Negotiable depending on experience, plus Bonus & Benefits

Hours – 40 hours per week with shifts between 7am – 7pm

Join a Prestigious Financial Services Client

We are recruiting an AV Technician to join our established and talented onsite Audio Visual team at one of the world’s most prestigious and recognisable corporate companies.

Based within an iconic building, this is an exciting opportunity for an ambitious AV professional looking to further develop their technical expertise within a high-profile client environment.

You’ll play a key role in delivering exceptional L1 AV and video conferencing support, providing first-line technical support for audiovisual systems, meeting rooms, and corporate events.

The successful candidate will be responsible for supporting onsite, virtual, and hybrid meetings, ensuring all AV and collaboration technologies operate reliably while delivering an exceptional end-user experience.

This role requires strong technical troubleshooting skills, a customer-first mindset, and the ability to work effectively in a fast-paced enterprise environment supporting business-critical meetings and events.

Key responsibilities include:

Event & Production Support

• Provide technical support for corporate meetings, executive briefings, webinars, town halls, and hybrid events
• Perform pre-event room setup, equipment staging, testing, and post-event shutdown activities
• Support presenters with microphones, presentations, video playback, content sharing, and collaboration tools
• Serve as the primary onsite technical contact during assigned events and **escalate** issues when necessary
• Deliver high-quality support for executive and high-profile meetings while ensuring a seamless user experience

Video Conferencing & Collaboration

• Configure and support meetings using Microsoft Teams, Zoom, Cisco Webex, and other enterprise collaboration platforms
• Troubleshoot video conferencing systems, cameras, microphones, speakers, Crestron switchers, QSC, AMP, displays, and connectivity issues
• Ensure meeting rooms are fully operational before scheduled meetings through proactive health checks
• Support virtual and hybrid meeting environments for both onsite and remote participants

AV Systems & Meeting Room Support

• Perform routine preventive maintenance and daily operational checks on AV equipment
• Diagnose and resolve first-line hardware and software issues related to audiovisual systems
• Set up and support conference rooms, boardrooms, training rooms, and collaboration spaces
• Maintain AV equipment inventory and report equipment faults or replacement requirements

Service Delivery & Operations

• Respond promptly to incidents and service requests in accordance with established SLAs
• Record incidents, resolutions, and maintenance activities using the organization's ticketing system
• Collaborate with internal support teams, vendors, and global AV teams to resolve technical issues efficiently

What We're Looking For

• Working knowledge of AV systems, meeting room technologies, and video conferencing solutions
• Experience supporting Microsoft Teams, Zoom, Cisco Webex, or similar collaboration platforms
• Knowledge of audio systems, displays, projectors, microphones, cameras, and presentation technologies
• Familiarity with the multicamera AV setup having switchers, audio mixers, microphones, talkback, presentation and streaming systems
• Ability to troubleshoot AV hardware, software, and connectivity issues
• Excellent customer service and communication skills
• Proven experience supporting Live events, AV systems, meeting rooms, video conferencing, or corporate event technologies.
• Experience working in a corporate, managed services, hospitality, or enterprise IT environment

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.