Automated Operations Engineer(2)

Cradlepoint; Dadri; In loco; INR 900.000 - 1.200.000; Tempo pieno

Descrizione del lavoro

Ericsson is seeking a Network Operations Centre Engineer to monitor network infrastructure 24x7, perform fault detection, and manage incidents to ensure high availability. You will coordinate with field teams, OEMs, and service providers while maintaining SLA/KPI compliance.

The role requires a engineering/IT/CS degree and hands-on experience with telecom networks and NMS/EMS tools. No salary is listed; it is an on-site opportunity in Noida, India.

Competenze

• Bachelor's degree in Engineering / IT / Computer Science.
• Knowledge of telecom networks (2G/3G/4G/5G preferred).
• Familiarity with RAN, RNC, BSC, SNMP, GTP, SIP, HTTP.
• Monitoring tools SolarWinds, Zabbix, Netcool, Nagios.
• Ticketing tools ServiceNow, Remedy, JIRA.

Mansioni

• Monitor network, servers, and applications using NMS/EMS tools
• Proactively identify, analyze, and resolve network alarms and incidents
• Perform L1/L2 troubleshooting for network, transmission, and service issues
• Raise, update, and manage trouble tickets with internal teams and vendors
• Escalate incidents as per defined escalation matrix
• Coordinate with field teams, OEMs, and service providers
• Track SLA/KPI compliance and ensure timely resolution
• Perform routine health checks and preventive maintenance
• Prepare incident reports, RCA inputs, and shift handover notes
• Support change activities and maintenance windows

Conoscenze

Network monitoring

Incident management

Troubleshooting

Escalation handling

Formazione

Bachelor's degree in Engineering/IT/CS

Strumenti

SolarWinds

Zabbix

Netcool

Nagios

ServiceNow

Remedy

JIRA

Descrizione del lavoro

About this opportunity :

The Network Operations Centre (NOC) Engineer is responsible for 24 7 monitoring, fault detection, incident management, and service assurance of network infrastructure to ensure high availability and performance as per defined SLAs.

What you will do:

• Monitor network, servers, and applications using NMS/EMS tools


• Proactively identify, analyze, and resolve network alarms and incidents


• Perform L1/L2 troubleshooting for network, transmission, and service issues


• Raise, update, and manage trouble tickets with internal teams and vendors


• Escalate incidents as per defined escalation matrix


• Coordinate with field teams, OEMs, and service providers


• Track SLA/KPI compliance and ensure timely resolution


• Perform routine health checks and preventive maintenance


• Prepare incident reports, RCA inputs, and shift handover notes


• Support change activities and maintenance windows

The skills you bring:

• Bachelor s degree in Engineering / IT / Computer Science


• Knowledge of telecom networks (2G/3G/4G/5G preferred)


• Familiarity with RAN, RNC, BSC, SNMP, GTP, SIP, HTTP,


• Monitoring tools (SolarWinds, Zabbix, Netcool, Nagios)


• Ticketing tools (ServiceNow, Remedy, JIRA)

All academic credentials must be from recognized and accredited institutions and are further subject to verification.

Why join Ericsson

At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:

India (IN) || Noida

Req ID:

792598