Audio Visual Executives

Jones Lang LaSalle Incorporated; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

A global real estate services firm is seeking an Audio Visual Executive in Bengaluru. This role involves providing technical support for AV systems, ensuring the functionality of conference spaces, and responding quickly to client requests. The ideal candidate will have a background in customer service and familiarity with video conferencing systems. A Bachelor's degree or Diploma with relevant experience is preferred. Join us to shape the future of real estate technology.

Qualifications

• 2 years’ experience in a client/customer service-oriented environment.
• Experience with integrated AV systems.
• Ability to learn new software as required.

Responsibilities

• Provide technical support for internal meetings.
• Monitor and manage conference room booking.
• Ensure functionality of audio/video equipment.

Skills

Technical support

Troubleshooting

Customer service

Video conferencing services

Education

Bachelor's degree or Diploma

Tools

Microsoft Teams

Zoom

WebEx

Crestron

Polycom

Job description

**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.We are looking for an Audio Visual Executives and the position is primarily responsible for providing support for the AV conference spaces and systems. The candidate will provide technical and general support to ensure proper availability and functionality of the AV spaces and equipment as well as rapid-response troubleshooting expertise.**Key Responsibilities:** * Provide white-glove technical support for internal, customer, and C-level executive meetings* Proactively identify potential AV issues and provide solutions to clients’ concerns or needs* Demonstrate a strong working knowledge of video conferencing services, for example, Microsoft Teams, Zoom or WebEx, etc.* Bring technical expertise and guidance for the deployment & operation of Crestron Flex and Polycom VTC codec* Proactively monitor and manage conference room booking system. Assist customers with booking different rooms when they are under repair* Review standard setup specifications for meetings and conferences* Contact clients to ensure proper set up of configurable rooms per specifications (table layout, airwall opening, and closure, technology configuration including microphones & projection needed, etc.)* Ensure cleanliness, temperature, and functionality of conference rooms* Electronics troubleshooting skills – ability to determine and localize where the problem exists* Maintain conference room standards for signage, equipment, and seating* Respond to client requests promptly* Ensure consumables are available for the client* Provides support for the audio-video systems and media control systems.* Troubleshoot and maintain audio/video devices and associated wiring. Responsible for putting in tickets with IT department responsible for audio visual technology* Perform routine and proactive testing to ensure the functionality of equipment before use.* Alignment and calibration procedures for audio and video devices* Responsible for communicating the need for maintenance or repair of audio-visual equipment* Perform regular maintenance, software and firmware updates, preventive maintenance, and routine repairs to provide uninterrupted service of all conference room equipment* Some commissioning and programming* Any other duties and tasks assigned **Qualifications Required** * 2 years’ experience in a client/customer service-oriented environment, preferably in a corporate conference center* 2+ years of experience with Microsoft Office in an office environment* Familiarity with integrated AV systems* Ability to learn new software as required for the position* Ability to work in a fast-paced environment with competing priorities* Must always maintain a professional appearance and demeanor* Experience with a hotel, corporate conference center, or large enterprise systems **Preferred** * Bachelor's degree and 2+ years of related experience OR Diploma with 4+ years of related experience* Demonstrate the ability to perform under pressure and manage time well* Experience with EMS or any web-based conference room scheduling system preferred* CTS Certification (preferred)* Crestron, AMX, or Extron Certifications (preferred)* DSP Programming (BIAMP, QCS) (preferred) **Location:**On-site –Bengaluru, KA**Scheduled Weekly Hours:**48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .