Job Summary
As an Assistant Vice President - Associate Delivery Lead - Project Management, you will own the successful delivery and growth of an over $15M healthcare technology portfolio for Payers Client that is a leading global organization of over 200 professionals across onsite and offshore locations. You will operate at the intersection of delivery excellence, executive client partnership, financial performance, people leadership, and AI-led transformation. This is an opportunity to shape large-scale outcomes, strengthen strategic client relationships, and build a high-performing delivery organization.
Responsibilities
- Own end-to-end delivery of a $15M+ portfolio, and is accountable for revenue realization, profitability, growth, quality, predictability, and client outcomes.
- Lead a global delivery organization of over 200 resources across onsite and offshore locations, and provide directions to Delivery Managers, Program Managers, Architects, and subject matter experts.
- Establish and strengthen portfolio governance, operating rhythms, KPIs, executive reviews, escalation mechanisms, and decision-making forums across multiple programs.
- Ensure delivery commitments are achieved within agreed scope, schedule, budget, quality, contractual, security, and compliance expectations.
- Drive proactive identification and mitigation of delivery, operational, financial, contractual, and cross-program dependency risks, and maintain audit-ready governance documentation.
- Act as the primary delivery leader and trusted advisor for client stakeholders, strengthen executive relationships with leadership and align delivery strategy with business and technology priorities.
- Lead strategic conversations on digital transformation, modernization, AI adoption, Cloud-native operating models, and measurable business value realization.
- Own portfolio financial planning and controls, including revenue, margin performance, forecasting, budgeting, resource utilization, workforce optimization, pyramid management, and offshore leverage.
- Build metrics-driven executive dashboards covering revenue and margin, utilization, delivery predictability, schedule and cost variance, quality and defects, and customer satisfaction measures such as CSAT/NPS.
- Lead Monthly and Quarterly Business Reviews with internal and client stakeholders, translate portfolio insights into corrective and preventive actions.
- Champion continuous improvement through automation, Agentic AI, AI-enabled SDLC practices, DevOps, Agile delivery, reusable assets, and operational best practices to improve productivity, quality, and customer experience.
- Support account growth through delivery-led business development, identification of expansion opportunities, alignment with pipeline priorities, and contribution to opportunity conversion.
- Build leadership capability and succession plans, mentor high-potential talent, support career development, and foster a culture of accountability, innovation, collaboration, continuous learning, engagement, and retention.
- Drive quality and service excellence through technical and delivery governance, architecture/design reviews where appropriate, performance optimization, security considerations, and adherence to enterprise standards.
- Partner with business, technology, and internal leadership to enable healthcare platform and process modernization, and balance customer value, operational efficiency, scale, and sustainable growth.
Experience
Location
- Mumbai
- Pune
- Bangalore
- Chennai
Educational Qualifications
- Bachelor's or Master's degree in Engineering, Technology, Business Administration, or a related field.
- Relevant program, delivery, Agile, Cloud, or technology certifications are desirable.
Skills
- Mandatory Technical Skills:
- 18+ years of experience in IT Services, Consulting, Technology Delivery, or large-scale program and portfolio leadership.
- Proven experience managing portfolios and global teams across onsite and offshore locations.
- Demonstrated success in delivery leadership, transformation programs, executive client engagement, financial management, and global delivery models.
- Large portfolio and program delivery leadership, delivery governance, executive stakeholder and client relationship management.
- Portfolio financial management including revenue realization, margin performance, forecasting, budgeting, utilization, workforce optimization, and pyramid management.
- Risk, dependency, quality, compliance, contractual governance, audit readiness, and executive reporting.
- Healthcare technology delivery exposure, with the ability to operate across complex business and technology programs.