Asst. Manager - Shared Services

ICICI Prudential Life Insurance; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

ICICI Prudential Life Insurance in Mumbai invites a detail-oriented professional to oversee vendor claims and employee reimbursements using the Crossroads system. The role emphasizes stakeholder management and cross-functional coordination with IT, Finance, Taxation, and HR to ensure smooth claim processing.

You will supervise users and service providers, identify process improvements for efficiency and cost reduction, and support monthly and quarterly data delivery to Finance and Auditors.

Qualifications

• Experience in claims processing and vendor/employee reimbursements.
• Experience coordinating with IT, Finance, Taxation, HR.
• Strong MS Office and SAP knowledge.

Responsibilities

• Supervision and coordination with users and service providers for smooth functioning of claim processing.
• Identifying and implementing process improvements to enhance efficiency and cost reduction.
• Support internal and external stakeholders for providing monthly and quarterly data with Finance and Auditors.

Skills

Financial accounting

Analytical thinking

Flexibility

Adaptability

Tools

MS Office

SAP

Data MIS management

Job description

• Leading & managingvendor claims and employee reimbursement claims through Crossroads system
• Stakeholder Management
• Coordination with IT, Finance, Taxation, HR

Key Accountability

• Supervision andco-ordination with users and service providers for smooth functioning ofclaim processing
• Identifying andimplementing process improvements to enhance efficiency and cost reduction
• Support internal and external stakeholders for providing monthly andquarterly data with Finance and Auditors

Knowledge

• MS Office (Word, Excel, PowerPoint, Access)
• SAP Module
• Data MIS management

Skills

• Good knowledge of financial operational &accounting knowledge
• Should have a logical and analytical bent ofmind
• Flexibility in terms of working profiles and roles
• Ability to learn a new domain quickly &open to change