Asst. Manager - Quality

Diageo Americas; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Rewards and Benefits package

Job summary

Diageo Bengaluru is seeking a skilled professional for Regional Quality Governance and Data Analytics within Supply Chain & Manufacturing. You will implement quality standards across sites, analyze quality data, and lead investigations with CAPA actions to improve performance.

Role requires 4–7 years in FMCG beverage or related fields, with BSc/MSc in Food Tech or Biochemistry/Chemistry and BE/BTech in Food Tech. Strong problem solving and compliance experience are essential.

Qualifications

• Bachelor or Master degree in Food Tech, Biochemistry or Chemistry.
• Engineering degree in Food Tech (BE/BTech/MTech) is desirable.

Responsibilities

• A. Regional Quality Governance: support implementation and governance of Quality and Food Safety standards across manufacturing sites.
• B. Quality Performance & Data Analytics: analyze regional quality data, develop dashboards and reports.
• C. Problem Solving, RCA & CAPA: lead investigations and ensure effective CAPA actions.
• D. Quality Systems, Food Safety & Compliance: maintain QMS, audits, and change management processes.
• E. Site Support & Quality Improvement: conduct quality assessments and drive maturity.
• F. Consumer & Market Quality: investigate market quality complaints and implement corrective actions.

Education

BSc/MSc Food Tech, Biochemistry, Chemistry

BE/ B.Tech M.Tech- Food Tech

Job description

Job Description :

About us With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world's most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life's moments - from everyday connections to landmark celebrations.

Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.

Join us and play your part in making life's moments mean a little more.

About the Function:

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world. With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships. It's fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers' hands, you'll play a role in delivering the brands people know and love.

Experience: 4-7 yrs, in Food technology/chemical engineering from FMCG & Beverage

Qualification:

• BSc/MSc Food Tech, Biochemistry, Chemistry
• BE/ B.Tech M.Tech- Food Tech

Key Responsibilities

• A. Regional Quality Governance Support implementation and governance of Quality and Food Safety standards across assigned manufacturing sites. Monitor and review site Quality performance against defined regional KPIs, standards, and objectives. Support periodic Quality performance reviews with Unit Quality and manufacturing leadership teams. Support deployment of Regional and Corporate Quality initiatives at site level.
• B. Quality Performance & Data Analytics Analyse regional Quality data, consumer complaints, deviations, audit findings, process performance, and Quality KPIs. Develop and maintain appropriate dashboards, reports, and management summaries for Regional Quality reviews. Use data and trend analysis to identify emerging risks and prioritise improvement opportunities. Track Quality improvement plans and evaluate the effectiveness and sustainability of actions.
• C. Problem Solving, RCA & CAPA Support and lead investigations of significant or recurring Quality issues across manufacturing sites. Facilitate structured problem-solving using appropriate tools such as 5 Why, Fishbone, FMEA, DMAIC, Pareto, and CAPA. Review CAPA effectiveness and challenge inadequate or ineffective actions. Identify opportunities to replicate successful corrective actions across other sites.
• D. Quality Systems, Food Safety & Compliance Support implementation, maintenance, and improvement of Quality and Food Safety Management Systems. Provide guidance to Unit Quality teams on Quality standards, procedures, regulatory requirements, and system expectations. Support internal, external, certification, customer, and corporate Quality audits. Monitor audit findings, action plans, closure, and effectiveness. Support Management of Change, risk assessment, deviation management, and Quality incident processes. Identify systemic compliance gaps and drive regional improvement actions.
• E. Site Support & Quality Improvement Conduct periodic Quality assessments and site visits to evaluate Quality system effectiveness and implementation. Support sites in improving Quality maturity and capability.
• F. Consumer & Market Quality Support investigation and resolution of significant market and consumer Quality complaints. Analyse market/retail Quality data to identify trends, recurring issues, and potential systemic risks. Ensure effective corrective and preventive actions are implemented for market Quality issues.

Working with us

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you're supported to manage your wellbeing and balance your priorities from day one. We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including: Our purpose is crafting iconic drinks chosen for life's moments. And it's our people, with their different experiences, perspectives and talents, who make that possible. We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You'll work alongside people with different backgrounds, experiences and perspectives - challenging, supporting and learning from one another as one outstanding team. Together, we're constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you'll have the opportunity to contribute, make an impact and play your part in making life's moments mean a little more. Ready to bring your best? This could be your opportunity.

If you require a reasonable adjustment, pl