Asst. Manager - CRM - Real Estates

Raunak Group; Thane; On-site; INR 400,000 - 560,000; Full time

Benefits offered by this job

Can discuss

Job summary

Raunak Group in Thane, Maharashtra, is seeking a post-sales CRM specialist to manage the complete customer journey from booking to possession. You will oversee customer relationships, documentation, collections follow-up, and possession management to ensure a smooth handover.

The ideal candidate has experience in residential real estate CRM, strong coordination and problem-solving skills, and proficiency with CRM/ERP software.

Qualifications

• Experience in residential real estate CRM/Post Sales.
• Strong customer handling and relationship management.
• Proficient in CRM/ERP software.
• Strong coordination, follow-up, problem-solving skills.

Responsibilities

• Managing the complete post-sales customer journey from booking until possession.
• The role involves customer relationship management, collections follow-up, documentation, agreement registration, possession management, loyalty sales management.

Skills

CRM/Post-Sales Experience

Customer Relationship Mgmt

CRM/ERP Software

Tools

CRM software

ERP software

Job description

Managing the complete post-sales customer journey from booking until possession. The role involves customer relationship management, collections follow-up, documentation, agreement registration, possession management, loyalty sales management.

Required Candidate profile

Experience in residential real estate CRM/Post Sales. Strong customer handling and relationship management. Proficient in CRM/ERP software. Strong coordination, follow-up, problem-solving skills.

Perks and benefits

Can discuss