Asst. Manager - Credit Control - Shared Services - Surat

Magicrete Building Solutions Pvt. ltd.; Surat; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Magicrete Building Solutions Pvt. ltd. invites applications for the role of Assistant Manager - Credit Control in Surat.

The role focuses on managing customer receivables, approving orders per credit policy, and coordinating with sales and support teams to ensure smooth Order-to-Cash processes. Responsible for collection efforts, dispute resolution, ledger reconciliation, and timely reporting to management.

Qualifications

• Bachelor’s level finance or commerce degree (B.Com/M.Com or MBA Finance) or equivalent.
• Experience with credit control and accounts receivable processes is preferred.
• Proficiency in MS Excel and ERP systems is expected.

Responsibilities

• Monitor customer outstanding balances and aging reports.
• Review and approve orders based on credit limits and policy.
• Hold or escalate orders with overdue payments or credit issues.
• Coordinate with sales for order approvals in special cases.
• Follow up with customers for timely payments via calls and emails.
• Maintain customer credit limits and payment terms.
• Handle invoice disputes and document resolution steps.
• Create and track CRM cases for disputes and resolution.
• Reconcile customer ledgers and resolve variances.
• Prepare collection reports and aging analyses for management.

Skills

MS Excel

VLOOKUP

Pivot Tables

ERP systems

SAP

Tally

Microsoft Dynamics 365

Communication

Negotiation

Credit risk analysis

Education

B.Com / M.Com / MBA Finance or equivalent

Tools

Microsoft Dynamics 365

Job description

Asst. Manager - Credit Control - Shared Services - Surat

3-5

Surat

Full-Time

Job Title:

Asst. Manager: Credit Control / Accounts Receivable

Location:

Department:

Finance – Credit Control / Order to Cash

Reporting To:

Credit Control Manager / Team Lead

Job Summary

We are looking for a Credit Control Manager responsible for managing customer receivables, approving orders as per credit policy, following up for payments, and resolving customer disputes. The role involves coordination with the sales team, customers, and internal departments to ensure smooth Order-to-Cash operations and minimize credit risk.

Key Responsibilities

• Monitor customer outstanding balances and aging reports regularly.
• Review and approve customer orders based on credit limits, overdue status, and company credit policy.
• Hold or escalated orders exceeding credit limits or having overdue payments.
• Coordinate with the sales team for order approvals in special cases.
• Follow up with customers for timely payment collections through calls and emails.
• Maintain and update customer credit limits and payment terms.
• Handle customer disputes related to invoices, debit notes, credit notes, or defective material.
• Create and track CRM cases / internal tickets for dispute resolution.
• Ensure timely closure of disputes and proper documentation.
• Perform customer ledger reconciliation and resolve differences.
• Maintain records of payment commitments and follow-ups.
• Prepare collection reports, aging analysis, and status updates for management.

Required Qualification

B.Com / M.Com / MBA Finance or equivalent.

Required Skills

• Good knowledge of MS Excel (VLOOKUP, Pivot Tables preferred).
• Experience with ERP systems (SAP / Tally / Microsoft Dynamic 365 or similar).
• Strong communication and negotiation skills.
• Ability to analyse credit risk and customer payment behaviour.
• Good coordination skills with sales and internal teams.
• Key Performance Indicators (KPIs)
• Timely order approvals without impacting sales operations.
• Faster closure of customer disputes.
• Accuracy in customer account reconciliation.