Associate Trainee – Sales & Services

Shyam Sundar Co; Barasat; On-site; INR 180,000 - 300,000; Full time

Job summary

Shyam Sundar Co in Barasat (Kolkata) invites you to join as Associate Trainee – Sales & Services. You will warmly welcome customers, showcase jewellery, learn sales techniques, and support in-store operations.

Freshers are welcome. Training covers packing, billing, and customer service while you contribute to merchandising, promotions, and event activities. This entry-level role offers hands-on experience in jewellery retail.

Qualifications

• Graduation (Any Stream) or Plus 2 / PUC.
• Age 21-27 years.
• Freshers welcome; jewellery or retail sales experience is a plus.

Responsibilities

• Welcome customers and understand preferences.
• Showcase jewellery collections and guide purchases.
• Learn and apply sales techniques and product knowledge.
• Maintain punctuality and professional conduct.
• Support senior sales representatives in customer interactions.
• Assist in sales returns, exchanges, and repair services.
• Provide accurate estimates for jewellery selections for billing.
• Learn and execute the billing process efficiently.
• Stay updated on market trends and customer preferences.

Skills

Customer service

Retail sales

Communication

Education

Graduation (Any Stream)

Plus 2 / PUC

Tools

Billing systems

Job description

Job Code SSCJK3M12025

Designation Associate Trainee – Sales & Services

Sales and Customer Engagement:

• Warmly welcome and assist customers, understanding their preferences.
• Showcase jewellery collections and guide customers in their purchase decisions.
• Learn and apply sales techniques, product knowledge, and customer engagement strategies.
• Maintain punctuality, professional conduct, and adherence to company policies.
• Observe and support senior sales representatives in customer interactions and sales management.
• Assist in sales returns, exchanges, and repair services.
• Provide accurate estimates for jewellery selections for billing.
• Achieve section-wise sales targets and suggest improvements for store profitability.
• Learn and execute the billing process efficiently.
• Stay updated on competitor products, market trends, and customer preferences.

Stock Management:

• Assist in daily stock counting, reconciliation, and inventory record-keeping.
• Ensure proper handling and storage of jewellery in the assigned section.

Work Area & Product Display:

• Support visual merchandising efforts to maintain an attractive product display.
• Ensure jewellery pieces are regularly refreshed and well-maintained.
• Learn and support in-store marketing campaigns.
• Assist in event management, in-store promotions, and exhibitions.
• Participate in Below-the-Line (BTL) marketing activities for customer engagement.

Functional Responsibilities:

• Receive training in multiple store functions such as packing, billing, purchasing, customer service, and jewellery handling.
• Maintain a high level of integrity, professionalism, and customer trust.
• Address customer queries and!!!

Key Skills & Requirements:

Location Barasat [Kolkata]

Educational Qualification Graduation (Any Stream) or Plus 2 / PUC

Age Requirement 21-27 years

Experience Freshers are welcome; prior experience in retail or jewellery sales is a plus.

Salary Range As per Industry Standards (INR)