Associate/Sr. Associate - HR & Administration

CCS Academy; Delhi; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

PF benefits

Health insurance

Job summary

CCS Academy in Delhi is seeking an Associate/Sr. Associate to drive HR, learning & development and administration. You will manage recruitment, onboarding, engagement, performance processes and vendor coordination, aiming to build a positive employee experience.

The role is hands-on, requires comfort with processes, and a proactive approach to planning and execution. Strong English communication and data-savvy work style are essential.

Qualifications

• 3–6 years of relevant HR/L&D/People Operations experience.
• Master's degree in HR, Management, Psychology, or related field preferred.
• Experience in non‑profit or mission‑driven org is an advantage.
• Excellent interpersonal and relationship-building skills.
• Strong written and verbal English communication.

Responsibilities

• Plan and run CCS's annual learning and development initiatives.
• Coordinate training programmes, workshops, mentoring and knowledge-sharing sessions.
• Support HR processes across the employee lifecycle and engagement.
• Maintain HR, L&D and administrative trackers and dashboards.
• Look for ways to simplify processes and improve systems.

Skills

People-oriented

Organised

Interpersonal skills

Strong communicator

Data & systems familiarity

Education

Master's degree in HR/Management/Business

Tools

HRIS

Job description

Associate/Sr. Associate - HR & Administration

Job Information

Work Experience

0-2 years

City

Job Type

Full Time

Associate/Sr. Associate - HR & Administration

Type: Full-time

Application Deadline: 20 September 2026

About CCS

Centre for Civil Society (CCS) is India's leading public policy think tank advancing social change through public policy. Founded in 1997, CCS works to expand opportunity and choice through evidence-based research, pilot interventions, policy engagement, and capacity-building initiatives.

CCS works across education, livelihoods, governance, and institutional reform. Through rigorous research and practical implementation, CCS seeks to generate evidence that informs policy, improves programme effectiveness, and strengthens public institutions.

We are looking for a people-oriented and organised HR professional and help build a workplace where people can learn, grow and do their best work.

This is a hands‑on role that brings together HR, Learning & Development and Administration. The right person should enjoy working with people, be comfortable managing processes, and have the ability to take things from planning to execution.

What will you do?

Learning & Development

• Work with the L&D Lead to plan and run CCS's annual learning and development initiatives.
• Coordinate training programmes, workshops, mentoring and knowledge‑sharing sessions.
• Work with managers and employees to understand learning and development needs.
• Track participation, feedback and learning outcomes, and improve programmes based on what we learn.
• Support employees in making the most of internal and external learning opportunities.

HR & Employee Experience

• Support key HR processes across the employee lifecycle, including recruitment, onboarding, engagement, performance management and exits.
• Help create a positive employee experience and keep communication with employees clear and timely.
• Support performance and feedback processes and help managers with the tools and processes they need.
• Organise employee engagement and culture‑building initiatives.
• Maintain employee records and ensure HR processes and policies are followed.

Administration

• Manage day‑to‑day administrative requirements and respond to employee requests.
• Coordinate with vendors and service providers and ensure office requirements are taken care of.
• Help improve administrative processes, reduce unnecessary manual work and introduce simple systems where useful.
• Support office planning, procurement and other operational requirements.

Systems & Reporting

• Maintain HR, L&D and administrative trackers and dashboards.
• Help employees adopt and use CCS's internal systems and tools effectively.
• Prepare periodic reports and updates for the L&D Lead and leadership team.
• Look for ways to make our people and administrative processes simpler and more efficient.

What are we looking for?

We are looking for someone who is:

• People-oriented and approachable, with good interpersonal skills.
• Organised and dependable, with strong follow‑through.
• Comfortable managing multiple things at the same time without losing attention to detail.
• A good communicator who can work with employees, managers, leadership and external partners.
• Comfortable working with data, systems and technology.
• Someone who takes ownership rather than waiting to be told what to do.
• Curious and willing to learn, experiment and improve existing ways of working.
• Discreet and mature when handling confidential employee information.

Experience & Qualifications

• 3–6 years of relevant experience in HR, L&D, People Operations or a related area.
• A Master's degree in HR, Management, Psychology, Business Administration or a related field would be preferred.
• Experience in a non‑profit or mission‑driven organisation is an advantage, but not essential.
• Excellent interpersonal skills and the ability to build trusted relationships across teams and leadership.
• Ability to balance and reconcile diverse stakeholder needs.
• Strong written and verbal communication skills in English.

Compensation

Compensation will be offered in line with industry standards, commensurate with experience and qualifications.

Eligible employees will receive PF benefits as per applicable organisational policy and statutory requirements.

Employees will be covered under the organisation's health insurance/medical benefits as per the applicable policy. Additional employee benefits will be provided in accordance with CCS policies.