Associate Senior Analyst - IT

Righttalentrightnow; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Righttalentrightnow is seeking an Associate Senior Analyst in Bengaluru, India, to act as the central point of coordination for IT operations. Candidates should have 2-5 years of relevant experience and possess strong communication, organizational abilities, and a good understanding of IT operational processes.

The role includes managing onboarding/offboarding processes, procurement coordination, reporting, and documentation management. A Bachelor's degree and proficiency in tools like Microsoft Excel and project management applications are essential.

Qualifications

• 2–5 years of experience in IT operations coordination or PMO support.
• Experience in vendor and procurement coordination.
• Knowledge of onboarding/offboarding workflows.

Responsibilities

• Act as the primary point of contact between IT teams and business units.
• Manage employee onboarding and offboarding activities.
• Maintain and update software license inventory sheets.
• Create and track IT procurement requests.
• Prepare reports and presentations for management review.

Skills

Communication skills

Organizational abilities

Attention to detail

IT operational processes understanding

Education

Bachelor’s degree in Business Administration, Information Technology, or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Project management tools (e.g., Microsoft Project, Jira, Trello)

Job description

Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.Read about us at https://aeriestechnology.com

About Business Unit

Roles and Responsibility

Position/Title: Associate Senior Analyst

Position/Title: Associate Senior Analyst

Resources Employment Type: FTE

Shifts (if any): 1 1 :00 AM onwards (candidate should be flexible to work as per business requirement)

Experience: 2 - 5 years

About Aeries:

Aeries is a global services company providing technology, business Founded in 2012, Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai.

We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

We are looking for a highly organized and detail-oriented IT Operations Coordinator to act as the central point of coordination between IT teams, End User Computing (EUC), HR, Marketing, Legal, Admin, Finance and other Business Units. The role involves managing onboarding and offboarding processes, software license tracking, procurement coordination, SOP documentation, and administrative support for IT operations.

Key Responsibilities

1. Cross-Functional Coordination

• Act as the primary point of contact between IT teams, EUC, Aeries BUs for operational requirements.
• Coordinate and follow up on IT-related tasks across departments.

2. Onboarding & Offboarding Management

• Track and monitor employee onboarding and offboarding activities.
• Coordinate asset allocation, account creation, access provisioning, and recovery.
• Ensure timely completion of onboarding/offboarding checklists.

3. License Management

• Maintain and update software license inventory sheets.
• Perform regular license reconciliation and usage tracking.
• Coordinate with vendors and internal teams for license renewals and procurement.

4. Procurement Management

• Create and track IT procurement requests.
• Coordinate with Finance and Procurement teams for approvals and order processing.
• Maintain procurement documentation and records.

5. SOP Documentation & Record Management

• Create, update, and maintain Standard Operating Procedures (SOPs).
• Ensure version control and proper documentation management.
• Maintain records for audits and compliance purposes.

6. Meeting Coordination & Documentation

• Schedule meetings with stakeholders and internal teams.
• Prepare meeting agendas and capture meeting minutes (MoM).
• Track action items and follow up for closure.

7. Reporting & MIS

• Prepare reports, dashboards, and presentations for management review.
• Maintain trackers for assets, licenses, procurement, and operational tasks.

Required Skills

• Strong communication and stakeholder coordination skills.
• Excellent organizational and multitasking abilities.
• Good understanding of IT operational processes.
• Attention to detail and documentation skills.

Technical Skills

• Advanced proficiency in Microsoft Excel
• Good working knowledge of Microsoft PowerPoint
• Experience with project management tools (e.g., Microsoft Project, Jira, Trello)

Qualifications

• Bachelor’s degree in Business Administration , Information Technology, or related field.
• 2–5 years of experience in IT operations coordination, PMO support, or administrative coordination.

Preferred Skills

• Experience in IT asset management and license administration.
• Knowledge of onboarding/offboarding workflows.
• Experience in vendor and procurement coordination.

Reporting To

• IT Manager / Head of IT / IT Operations Lead

Key Performance Indicators (KPIs)

• Timely onboarding/offboarding completion
• License compliance and reconciliation accuracy
• Procurement turnaround time
• SOP documentation accuracy and version control
• Meeting action item closure rate

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.