Associate - Sales Coordinator

Keka Technologies Private Limited; Okhla Phase - I; On-site; INR 300,000 - 420,000; Full time

Job summary

Keka Technologies Private Limited in Delhi is seeking a Sales Coordinator with 3-5 years of experience in FMCG/Pharma/Nutraceutical sectors to join our Okhla Phase 1 office.

You will coordinate with the sales team for daily activities, maintain sales reports and customer databases, process orders, coordinate with logistics, follow up on payments, and support distributors to achieve monthly and yearly targets in a fast-paced, growth-focused environment.

Qualifications

• Experience in FMCG, Pharma, Nutraceutical, or Healthcare industry preferred.
• Knowledge of ERP/CRM software is an advantage.
• Strong communication and negotiation skills for coordinating with team members, distributors, retailers, and cross-functional teams.
• Ownership-driven attitude—comfortable taking charge of projects end-to-end.

Responsibilities

• Coordinate with sales team for daily sales activities and follow-ups.
• Maintain sales reports, order records, and customer databases.
• Process orders and coordinate dispatch with logistics/warehouse teams.
• Follow up on pending payments, orders, and customer requirements.
• Prepare sales reports, target reports, and MIS reports.
• Handle customer inquiries and resolve basic issues promptly.
• Coordinate with distributors, dealers, and clients regarding stock availability and order status.
• Support sales managers in achieving monthly and yearly sales targets.
• Maintain proper documentation of invoices, payments, and sales records.
• Monitor sales team attendance, tour plans, and reporting systems.
• Communicate promotional schemes and product updates to the sales team and customers.
• Assist in organizing sales meetings, presentations, and training sessions.

Skills

Good communication

Coordination

Multi-tasking

Problem solving

Sales knowledge

Team coordination

Tools

MS Excel

Job description

Requirements

• Experience in FMCG, Pharma, Nutraceutical, or Healthcare industry preferred.
• Knowledge of ERP/CRM software is an advantage.
• Strong communication and negotiation skills for coordinating with team members, distributors, retailers, and cross‑functional teams.
• A problem‑solving mindset with the ability to work in a fast‑paced, high‑growth environment.
• Ownership‑driven attitude—comfortable taking charge of projects end‑to‑end.
• Ability to multitask, prioritize, and meet deadlines.

What if you are not a fit

• Struggle with ownership and require constant supervision to drive tasks.
• Are uncomfortable working with data, numbers, or analytical problem‑solving.
• Are not willing to collaborate with cross‑functional teams or external partners.
• Avoid negotiation, communication, or distributor interaction.

Skills Required

• Good communication and coordination skills.
• Strong knowledge of MS Excel and reporting.
• Ability to manage multiple tasks and deadlines.
• Good follow‑up and problem‑solving skills.
• Basic knowledge of sales processes and customer handling.
• Team management and coordination ability.

Responsibilities

• Coordinate with sales team for daily sales activities and follow‑ups.
• Maintain sales reports, order records, and customer databases.
• Process orders and coordinate dispatch with logistics/warehouse teams.
• Follow up on pending payments, orders, and customer requirements.
• Prepare sales reports, target reports, and MIS reports.
• Handle customer inquiries and resolve basic issues promptly.
• Coordinate with distributors, dealers, and clients regarding stock availability and order status.
• Support sales managers in achieving monthly and yearly sales targets.
• Maintain proper documentation of invoices, payments, and sales records.
• Monitor sales team attendance, tour plans, and reporting systems.
• Communicate promotional schemes and product updates to the sales team and customers.
• Assist in organizing sales meetings, presentations, and training sessions.

Work Experience: 3-5 years of experience.

Location: Okhla Phase 1 (Work from Office).