Associate - Resource Management

Ernst & Young Advisory Services Sdn Bhd; Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

EY GDS is seeking an Experience Management (EM) POC for Resource Management in Bengaluru. The RA role provides end-to-end reporting and administrative support to Resource Deployment with a focus on analytics and insights.

You will collaborate with multiple stakeholders and help manage timelines, risks and training. The ideal candidate has 2-5 years post-qualification experience, strong MS Excel and Power BI skills, and excellent communication.

Qualifications

• Graduates with 2-5 years of post-qualification experience, preferably in resourcemanagement or scheduling.
• Strong data analytics capabilities with reporting focus.
• Proficient in MS Word, Excel and Power BI with excellent written and verbal communication.

Responsibilities

• Produce resourcing reports on a daily basis with delivery timelines.
• Maintain quality of key reports: resource availability, engagements, RVA, bench; analyze variances.
• Weekly performance comparison, identify root causes and support mitigation.
• Support planning, forecasting, headcount accuracy and training coordination.

Skills

Power BI

Excel

Microsoft Word

Communication skills

Tools

Word

Excel

Job description

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Service line - Position Title: Resource Management – Associate RA

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services:

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity:

We’re looking for candidates who can work with us as Experience Management (EM) POC for assigned SET(s)/industry/sector teams to ensure timely execution of RM Reporting Activities and deliver highest quality support while meeting delivery timelines.

You will be responsible for executing tasks with increasing autonomy, applying sound judgment within defined parameters, and contributing to team outcomes. You are expected to demonstrate initiative, resolve routine issues independently, and support junior colleagues.

You will anticipate and identify risks within engagements and share any issues with senior members of the team.

In line with EY commitment to quality, you’ll confirm that work is of high quality and is reviewed by the next-level reviewer.

Overview

The Resource Assistant (RA) is an important support role to Service Line Resource Deployment teams and the wider Resource Deployment network.

The role provides an end to end reporting & administrative support both to the Resource Deployment team and to the business with a focus around reporting insights and analytics.

This role is supervised by the SL Resource Deployment team and may work with several individuals on a day to day basis including some limited client facing contact with the business.

Your Key Responsibilities:

Data, analytics & projects

• Produce respective resourcing reports as per the set delivery time lines on a daily basis.
• Ensure consistency and quality with key resourcing reports like resource availability, Engagement reports, RVA, Clash resolution, bench availability reports etc
• Weekly performance comparison of the service line with the forecast and actuals. Further research on producing summary of root causes of performance impacted areas.
• Follow up of variances, driving greater retain/profinda adoption compliance and escalating issues to Resource Deployment Lead
• Seek Guidance from the CoE Analytics team for any strategic/critical reporting requests

Resource Management

• Support the RC and RM’s with Resourcing insights for planning and demand fulfilment. Help in scheduling/forecasting.
• Ensure Headcount Forecaster accuracy;
• Support the adoption and increased use of competency, skills and CV repositories including My Competency and Discover; and
• Support with mandatory training requirements for client teams, this includes nominations based on rank and grade, allocating training sessions without causing clash with chargeable work and further coordinating training swap requests from the business.

Skills and attributes for success:

The role requires someone who can manage a number of concurrent activities, with strong multi-tasking, prioritization, organizational and time management skills.

• Ability to effectively communicate orally and in writing with co-workers, management team and other Departments, including being sensitive to professional ethics;
• Ability to work proficiently with Microsoft Word, Excel.
• Good hands on expertise with Advance excel reporting and Power BI
• Flexible with working hours;
• Ability to work in a constantly changing work environment;
• Ability to maintain a professional demeanour at all time;
• Ability to organize information and have attention to detail and accurately follow procedures;
• Ability to establish strong partnerships with all levels of the organization while adjusting communications to the specified audience;
• Ability to identify root causes of problems and develop measurable solutions to eliminate re-occurrence;
• Ability to analyse information and use logic and process knowledge to address work‑related issues and problems;
• Strong business acumen;
• Excellent organization and project management skills with demonstrated ability to prioritize and execute multiple tasks;

To qualify for the role, you must have:

• Graduates with 2-5 years of post-qualification experience, preferably on resourcemanagement, scheduling and staffing concepts.
• Exposure of short term and long-term resource planning would be an added advantage.

What we look for:

• A Team of people with commercial acumen, technical experience and enthusiasm to learnnew things in this fast-moving environment
• An opportunity to be part of a market-leading, multi-disciplinary team in the onlyintegrated global assurance business worldwide.
• Opportunity to work with EY GDS Assurance practices globally with leading businesses across a range of industries

What we offer you:

At EY, we’ll develop you with future-focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence? Apply today.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

• Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.
• Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.
• People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.
• Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting‑edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

Successful candidates advance to a competency‑based interview. If mutual interest persists, a job offer awaits.

“We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion”.

EY | Building a better working world

EY exists to build a better working world, helping to create long‑term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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