Associate Project Support

GLG; Mumbai City; Hybrid; INR 400,000 - 800,000; Full time

Job summary

An established industry player is seeking a motivated Project Support Specialist to join their dynamic Mumbai team. In this role, you will facilitate interactions between clients and industry experts, gaining valuable experience in a fast-paced environment. Your communication skills will be key as you navigate complex requests and build strong relationships with clients. This full-time position offers an exciting opportunity to grow within a leading company in the financial services and IT consulting sectors. If you are passionate about client service and eager to learn, this role is perfect for you.

Qualifications

• 1-3 years of experience in research, recruitment, or customer service roles.
• Bachelor's degree from a top-tier university.

Responsibilities

• Facilitate interactions between clients and industry experts.
• Manage multiple projects with urgency and adaptability.

Skills

Communication Skills

Internet Research

Head Hunting

Market Research

Customer Service

Problem Solving

Education

Bachelor's Degree

Job description

17K | Talent Acquisition Lead @GLG Mumbai | Connecting Top Talent with Opportunities

This role is based at our Mumbai office and requires employees to be in the office 3 days a week. The shift time for this role is 3 pm to 12 am.

Position Overview: Project Support Specialist (NON TECH ROLE)

Drop Facility Available

GLG is seeking a highly motivated and enthusiastic individual to join the Project Support team in Mumbai. Project Support Specialists (PSS) facilitate interactions between GLG’s clients and Council Members, who are industry experts including global Key Opinion Leaders and senior industry executives working with GLG in a consultative capacity.

To facilitate these engagements, the PSS will work closely with both client-facing GLG Client Solutions professionals and GLG’s sophisticated client base, which includes hedge fund managers, private equity partners, top-tier consulting project managers, and Fortune 1000 companies.

As a Project Support Specialist, you will develop a deep understanding of GLG’s business model and end-client markets, gaining valuable client service experience in a dynamic, high-intensity environment.

Key Responsibilities:

• Facilitate interactions between GLG clients in APAC and Network Members (experts) based in the USA.
• Navigate requests with complex compliance requirements and client-specific preferences.
• Establish and build strong relationships with APAC Client Solutions partners.
• Engage Network Members daily to understand their capabilities and knowledge on specific client requests.
• Interview prospective industry leaders as needed and record critical data in GLG’s profile management systems.
• Execute project objectives successfully and see each project through to completion.
• Prioritize tasks effectively, understanding the urgency of multiple projects.
• Demonstrate adaptability in a fast-paced, dynamic work environment.

Required Skills:

• Excellent communication and interaction skills, including oral, written, and presentation abilities in a business setting through various channels (telephone, email, in-person).
• 1-3 years of work experience in Internet Research, Head Hunting, Recruitment, Market Research, Administration, Customer Service, or Support roles.
• Bachelor's degree or higher from a top-tier university.
• Fluent in English (written and oral).
• This role follows US shift timings starting from 5 pm onwards.

Preferred Attributes:

• Ability to adapt quickly in a fast-paced environment.
• Strong communication and interpersonal skills.
• Attention to detail and commitment, especially in high-volume settings.
• Strong problem-solving skills.
• Passion for rapid learning, especially in technology-enabled contexts.
• Experience or interest in sales and outreach, including phone sales success.
• Ability to manage relationships across various professional levels, including senior external professionals.
• Interest in building and growing a business.

Additional Qualities:

• Act with integrity and professionalism.
• Creative thinking and growth orientation.
• Team-oriented mindset.
• Initiative to handle increasing responsibilities over time.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Project Management, Administrative, and Customer Service

Industries

• Financial Services
• IT Services and Consulting

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