The Associate Product Manager will be responsible for planning, executing and concluding the product / projects. They need to ensure that projects are finished on time, within budget and meet the expected quality standards.
Key Responsibilities
Project Planning and Coordination
- Assist the Product Manager in defining product scope, goals, and deliverables across LMS, LOS, and collections modules.
- Develop detailed execution plans including timelines, sprint planning, resource allocation, and risk mitigation.
- Coordinate with engineering, design, QA, data, and business teams to ensure timely delivery of product requirements.
Product Development Support
- Collaborate with the Product Manager to gather and document product requirements from lenders, agencies, and internal stakeholders.
- Assist in creating and maintaining product roadmaps, sprint backlogs, and feature documentation.
- Support prioritization of platform enhancements, automation workflows, and integrations based on business value, client impact, and recovery outcomes.
Execution and Monitoring
- Track product development progress across LMS workflows, LOS integrations, and debt resolution pipelines.
- Monitor feature performance and operational metrics to ensure successful delivery of short-term releases and long-term roadmap goals.
- Identify risks, bottlenecks, or delivery issues and elevate proactively to leadership.
Stakeholder Management
- Maintain clear communication with internal teams, fintech clients, partner agencies, and senior management.
- Translate business needs into structured product requirements and execution plans.
- Prepare regular product updates, dashboards, and presentations for stakeholders.
Documentation and Compliance
- Maintain detailed product documentation including PRDs, workflows, release notes, and operational guidelines.
- Ensure platform features align with regulatory requirements, lending processes, and company policies.
- Support audit readiness by maintaining structured product and workflow records.
Product Launch and Post-Launch Support
- Assist in coordinating feature launches across LMS modules, automation workflows, and marketplace integrations.
- Monitor post-launch performance using product analytics, operational metrics, and client feedback.
- Support analysis of adoption, workflow efficiency, and recovery impact to identify improvement opportunities.
- Identify opportunities to improve workflow automation, product scalability, and operational efficiency.
- Recommend enhancements based on user feedback, performance data, and fintech market trends.
- Stay updated on lending, collections technology, and SaaS product management best practices.
- Support evaluation and coordination of external vendors or partners for integrations, services, or product modules.
- Work with business teams to align vendor capabilities with platform requirements and pricing considerations.
- Coordinate with finance teams for invoicing and vendor onboarding processes.
- Ensure platform reliability by supporting integrations and monitoring partner service performance.
Qualifications
- Bachelor’s degree in Business, Finance, Technology, Engineering, or related field.
- 1–3 years of experience in Product Management, Project Management, or fintech platform roles.
- Exposure to lending platforms, LMS, LOS, collections systems, or workflow automation products preferred.
- Strong understanding of Agile development practices and product lifecycle management.
- Experience using tools such as Jira, product analytics platforms, or data dashboards.
- Analytical mindset with ability to interpret metrics and operational performance data.
- Strong communication, stakeholder management, and documentation skills.
- Ability to manage multiple priorities in a fast-paced SaaS environment.
- Certification in Agile, Scrum, CAPM, PMP, or PRINCE2 is a plus.