Product Analyst

Flatirons Solutions Corp.; Chennai District; On-site; INR 600,000 - 800,000; Full time

Job summary

A technology solutions provider is looking for an Associate Product Analyst in Chennai, India. The role involves gathering business and technical requirements to support Agile teams, producing clear documentation, and collaborating with engineering and quality teams. Ideal candidates will have a degree in a relevant field and at least one year of experience in business analysis and technical writing. Strong communication skills in English are required, along with expertise in documentation processes.

Qualifications

• Strong analytical skills to interpret business needs, operational workflows, and technical requirements.
• Ability to translate complex technical information into clear, structured documentation.
• Excellent written and verbal communication skills in English.

Responsibilities

• Collaborate with stakeholders and customers to gather and document business and technical requirements.
• Conduct client workshops to understand business processes and system requirements.
• Document requirements as user stories with acceptance criteria.

Skills

Analytical skills

Technical documentation

Agile methodology

Written and verbal communication

Education

Bachelor’s degree in Software Engineering, Business Administration, Technical Communication, or related field

Tools

JIRA

Oxygen XML Editor

Microsoft Office

Adobe Acrobat

Bitbucket

AI-assisted writing tools

Job description

Associate Product Analyst

Department: Engineering Operations

Employment Type: Full Time

Location: Chennai, IN

Description

Flatirons Solutions India Pvt Ltd is seeking an Associate Product Analyst to support Agile product teams in India, based in Chennai, by gathering business and technical requirements and creating clear, structured technical documentation. We develop innovative software that empowers airlines, aerospace manufacturers, and MRO (Maintenance, Repair, and Overhaul) organizations to efficiently manage and transform complex technical data at scale.

The role collaborates with engineering teams, project leads, quality engineers, and customer stakeholders to translate business needs into user stories, solution documentation, and end‑user materials. The ideal candidate can quickly understand complex technical concepts and communicate them effectively through documentation, training materials, and product demonstrations.

Key Responsibilities

• Collaborate with stakeholders and customers to gather, analyze and document business and technical requirements.
• Conduct client workshops to understand business processes, workflows, and system requirements.
• Document requirements as user stories with acceptance criteria and contribute to solution blueprint documentation.
• Create and maintain technical documentation including user guides, release notes, installation guides, configuration documentation, and online help.
• Author structured content using XML/DITA standards.
• Work closely with engineering and QA teams to ensure documentation accuracy and solution quality.
• Support user acceptance testing (UAT) and ensure delivered functionality aligns with documented requirements.
• Deliver product demonstrations and end‑user training materials.
• Produce feature walkthrough or training videos using Microsoft Clipchamp or similar tools.
• Identify opportunities to improve documentation processes and leverage AI‑assisted tools to enhance documentation quality.
• Understand and adhere to all requirements of the Integrated Management Systems (IMS), which includes Quality, Information Security, and Privacy.

Qualifications

• Strong analytical skills to interpret business needs, operational workflows, and technical requirements.
• Ability to translate complex technical information into clear, structured documentation.
• Excellent written and verbal communication skills in English.
• Ability to work effectively in Agile development environments.
• Experience working with customer stakeholders and technical teams.

Skills, Knowledge & Expertise

Education & Experience

• Bachelor’s degree in Software Engineering, Business Administration, Technical Communication, or a related field.
• 1+ year of experience in business analysis, software documentation.
• Experience gathering requirements and documenting them as user stories in Agile environments.
• Strong written and verbal communication skills in English.
• Ability to work effectively with cross‑functional teams and customer stakeholders.

• Structured authoring using XML / DITA.
• Knowledge of XSLT, HTML, and CSS.
• Experience with Oxygen XML Editor, Microsoft Office, and Adobe Acrobat.
• Experience with JIRA and Agile project management tools.
• Experience using Bitbucket.
• Experience with AI-assisted technical writing tools (e.g., Positron, SleekAI, or similar).