Associate Process Manager

eClerx; Pune District; On-site; INR 800,000 - 1,400,000; Full time

Job summary

eClerx in Pune, India seeks a KYC Associate Process Manager IC to lead end-to-end KYC lifecycle activities and risk-based reviews. You will manage onboarding, periodic refresh, and remediation while applying robust AML/CDD/EDD knowledge.

The role requires strong analytical skills, client communication, and ability to drive process improvements within a dynamic financial services environment.

Qualifications

• End-to-end KYC lifecycle management experience.
• Strong knowledge of KYC, AML, CDD/EDD, and due diligence processes.
• Hands-on understanding of UBO, Source of Funds/Income, PEP, adverse media, and sanctions screening.
• Identify discrepancies, assess risks, and provide effective solutions.
• Strong analytical, problem-solving, and decision-making skills.
• Good understanding of the financial services industry and KYC regulations.
• Strong client communication and stakeholder management.
• Ability to manage multiple priorities and work under pressure.
• CAMS certification.

Responsibilities

• Independently handle clients and client calls– establish self as a valued partner.
• Escalate issues to client and internal managers to avoid client escalation.
• Build domain expertise and demonstrate strong process knowledge.
• Share process knowledge and best practices within the teams.

Skills

KYC

AML

CDD/EDD

Due Diligence

Transaction monitoring

Screening

UBO

Source of Funds

PEP

Adverse media

Sanctions screening

Analytical

Problem-solving

Decision-making

Client communication

Stakeholder management

multitasking

MS Excel

MS Word

PowerPoint

Education

CAMS certification

Tools

MS Excel

MS Word

PowerPoint

Job description

• Manage end-to-end KYC lifecycle including onboarding, review, periodic refresh, and remediation.
• Strong knowledge of KYC, AML, CDD/EDD, and Due Diligence and transaction monitoring , screening processes.
• Hands-on understanding of UBO, Source of Funds/Income, PEP, adverse media, and sanctions screening.
• Ability to identify discrepancies, assess risks, and provide effective solutions.
• Strong analytical, problem-solving, and decision-making skills.
• Good understanding of the financial services industry and KYC regulations.
• Strong client communication and stakeholder management skills.
• Ability to manage multiple priorities and work under pressure.
• Proficiency in MS Excel, Word, and PowerPoint.
• Proactive team player with a focus on process improvement and client satisfaction.
• CAMS certification

KYC- Associate Process Manager IC /Process Manager IC Responsibilities

• Independently handle clients and client calls– establish self as a valued partner.
• Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation.
• Build domain expertise and demonstrate strong process knowledge.
• Help knowledge management endeavour by sharing process knowledge and best practices within the teams.