Associate Process Manager

eClerx LLC; Mumbai; Sur place; INR 1 400 000 - 2 200 000; Plein temps

Résumé du poste

eClerx LLC in Mumbai is seeking an experienced Web Publishing Manager with 3-5 years hands-on CoreMedia CMS expertise to oversee content deployment and lead a team of digital publishers.

You will ensure quality, manage campaign deliverables, and optimize CMS workflows while maintaining strong client communications.

This role bridges technical publishing operations with strategic guidance, driving high standards and data-informed publishing decisions.

Qualifications

• 3–5 years hands-on CoreMedia CMS and web publishing experience.
• Strong client communication and project delivery oversight.
• Ability to lead a publishing team and produce weekly/executive reports.

Responsabilités

• Lead CoreMedia CMS publishing and guide other platforms like Contentful/AEM/Drupal.
• Oversee end-to-end client deliverables aligned with campaigns.
• Enforce QC before deployment and post-deploy site checks.
• Manage team workflows, track metrics, and produce weekly/exec reports.
• Research trends and refine publishing strategy using data.
• Maintain proactive client and cross-functional communication.

Connaissances

CMS Expertise

Team Leadership

Analytics & SEO

Reporting & Dashboards

Outils

CoreMedia CMS

Contentful

AEM

Drupal

Adobe Analytics

MS Excel

PowerPoint

Description du poste

JOB DESCRIPTION

We are looking for an experienced Web Publishing Manager with 3-5 years of hands-on expertise in CoreMedia CMS to oversee content deployment, lead a team of digital publishers, and maintain seamless client communications. In this role, you will bridge technical publishing operations with strategy - ensuring high quality standards, managing campaign deliverables, and optimizing CMS workflows.

Key Responsibilities

• CoreMedia & Technical Leadership: Provide technical support and guidance to the publishing team on CoreMedia (and secondary platforms like Contentful, AEM, or Drupal). Proactively research new CMS features, tool editions, and publishing best practices to implement across the team.
• Campaign & Delivery Management: Oversee end-to-end client deliverables, ensuring all publishing tasks align with client campaign calendars and turnaround timelines.
• Quality Control & Live Audits: Enforce rigorous pre-deployment QC and conduct post-deployment production checks to ensure flawless site layout, functionality, and brand alignment.
• Team Management & Operations: Lead and mentor a team of content publishers. Track operational metrics, resource utilization, and productivity to produce insightful weekly reports and executive presentations.
• Content Strategy & Industry Trends: Research industry trends and target audience behaviors to recommend fresh content ideas. Leverage data insights to refine future publishing strategy.
• Client & Stakeholder Communication: Maintain clear, proactive, and professional communication with clients and cross-functional teams.

Technical & Critical Competencies

• CMS Expertise: 3-5 years of deep hands-on experience in CoreMedia CMS and web publishing. Exposure to other enterprise CMS platforms (Contentful, AEM, Drupal) is a strong plus.
• Analytics & SEO: Good working knowledge of SEO publishing best practices and web analytics tools (e.g., Adobe Analytics/Omniture/SiteCatalyst).
• Reporting & Data Analysis: Intermediate-to-advanced proficiency in MS Excel and PowerPoint for data analysis, performance tracking, and executive reporting.
• Team Leadership: Demonstrated experience managing team workflows, resource allocation, and quality output.