Associate Operations Specialist

Slintel; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Slintel is seeking an Associate Campaign Operations Specialist in Pune to manage and optimize Omni-Channel campaigns across digital advertising, programmatic, and social channels. You will troubleshoot, monitor delivery, and collaborate with Product, Eng, Sales, and Customer Success to ensure robust campaign execution.

Strong DSP/MAP experience and marketing automation knowledge are preferred. The role emphasizes ownership, day-to-day operations, and the ability to resolve issues, support GTM

Qualifications

• BE/BTech/BS or equivalent bachelor’s degree in CS/Engineering/IT or related field.
• 2–6 years of experience in Digital Advertising, AdTech, Campaign Operations or Email Marketing.
• Strong understanding of campaign execution, monitoring, troubleshooting, optimization, and reporting.
• Experience with at least one DSP/SSP or MAP platform and marketing automation tools.

Responsibilities

• Manage day-to-day operations for digital advertising, programmatic, and social campaigns.
• Review setup, targeting, budgets, schedules, creatives, tracking, and configurations.
• Monitor campaigns for delivery, pacing, performance, and issues; take corrective action.
• Identify under-delivering campaigns and opportunities for optimization.
• Troubleshoot issues with DSPs/MAPs and coordinate with platform teams.
• Support GTM teams and cross-functional partners with campaign requests.
• Translate customer requirements into campaign and operational specs.
• Create documentation, FAQs, and training materials for teams.

Skills

Campaign operations

Optimization

Troubleshooting

Audience management

Campaign analytics

Excel/Sheets

Education

BE/BTech/BS or equivalent

Tools

Xandr (AppNexus)

Beeswax

DV360

CM360

The Trade Desk

HubSpot

Marketo

Eloqua

Mailchimp

Looker/Tableau/Power BI

SQL

Job description

Job Summary

We are looking for an Associate Campaign Operations Specialist to join our Campaign Operations team in Pune. The role will support the execution, monitoring, troubleshooting, and optimization of digital advertising, programmatic, and social (Omni-Channel) campaigns. The ideal candidate will have hands‑on experience with campaign operations, optimization, troubleshooting, audience management, campaign analytics, and advertising/marketing technology platforms. Experience with DSPs/SSPs such as Xandr (AppNexus), Beeswax, DV360, CM360, Centro, The Trade Desk, GAM, OpenX, and Pubmatic. Marketing Automation Platforms such as HubSpot, Marketo, Eloqua, Mailchimp, or Constant Contact is preferred.

The role requires a high degree of individual ownership and accountability, with the ability to independently manage day-to-day campaign operations, troubleshoot and resolve issues, support Go-to-Market teams, and collaborate effectively with Product, Engineering, Sales, and Customer Success.

Responsibilities

• Campaign Operations Troubleshooting: Manage day-to-day operations for digital advertising, programmatic, and social (Omni-Channel) campaigns.


• Review and validate campaign setup, targeting, budgets, schedules, creatives, tracking, and other configurations.


• Monitor active campaigns for delivery, pacing, performance, and operational issues and take corrective action.


• Identify campaigns that have not delivered impressions or email workflows that have not executed within defined thresholds.


• Review campaign performance and recommend optimization opportunities.


• Troubleshoot campaign, creative, tracking, and platform issues and work with DSP/MAP partners to resolve them.


• Troubleshoot creative audit failures and coordinate resolution with relevant platform teams.


• Go-to-Market Customer Support: Respond to Salesforce tickets, Slack requests, emails, and other support channels from Sales, Customer Success, and Go-to-Market teams.


• Support CSMs with customer onboarding, campaign setup, ad specifications, platform functionality, and campaign-related questions.


• Translate customer requirements into clear campaign and operational requirements.


• Provide timely updates and elevate complex technical or product issues with appropriate documentation.


• Identify recurring challenges and recommend improvements to campaign processes and customer experience.


• Cross-Functional Collaboration: Partner with Product, Engineering, Sales, Customer Success, and external platform partners to resolve operational and technical issues.


• Document product and feature requests with relevant business context and customer use cases.


• Participate in testing and validation of new features, campaign workflows, and operational processes.


• Contribute to root-cause analysis, process improvements, and operational efficiency.


• Create and maintain troubleshooting guides, FAQs, and training materials.


• Support training and knowledge-sharing sessions for Sales and Customer Success teams.


• Creative Operations: Review and validate digital ad creatives against campaign and platform specifications.


• Create, modify, test, or troubleshoot creatives when required.


• Coordinate creative requirements with internal teams, customers, and platform partners.


• What We're Looking For: BE/BTech/BS or equivalent bachelors degree in Computer Science, Engineering, IT, Business Analytics, Marketing Technology, or a related field.


• 2-6 years of relevant experience in Digital Advertising, AdTech, Campaign Operations, Programmatic, Marketing Operations, or Email Marketing.


• Strong understanding of campaign execution, monitoring, troubleshooting, optimization, and reporting.


• Experience working with at least one DSP, SSP, MAP, CRM, or advertising technology platform.


• Strong analytical skills and attention to detail.


• Proficiency in Excel/Google Sheets.


• Excellent written and verbal communication skills.


• Ability to work independently and collaborate effectively with cross-functional teams.


• Strong ownership, problem-solving, and process-oriented mindset.


• Willingness to work in rotational shifts based on business requirements.


• Nice to Have: Experience with Xandr (AppNexus), Beeswax, Campaign Manager 360, DV360, Centro, The Trade Desk, Openx, Google Ad Manager, Pubmatic or similar DSPs.


• Experience with 6sense, GA4, Salesforce, HubSpot, Marketo, Eloqua, Mailchimp, or similar platforms.


• Knowledge of ABM, intent data, email deliverability, SPF/DKIM/DMARC, and digital advertising standards.


• Experience with HTML5, ad tags, pixels, tracking URLs, or creative troubleshooting.


• Experience with Looker, Tableau, Power BI, SQL, APIs, scripting, or process automation.


• Experience in a SaaS, AdTech, MarTech, or B2B technology environment.


• Why You’ll Love This Role: Youll work at the intersection of AdTech, MarTech, data, and customer experience, helping ensure campaigns are executed accurately and deliver strong business outcomes. This role offers the opportunity to build expertise across programmatic advertising, email marketing, campaign operations, audience management, and marketing technology while working closely with Sales, Customer Success, Product, and Engineering teams. If you are curious, analytical, detail-oriented, proactive, and passionate about solving problems, wed love to hear from you.

Why Youll Love This Role

Youll work at the intersection of AdTech, MarTech, data, and customer experience, helping ensure campaigns are executed accurately and deliver strong business outcomes. This role offers the opportunity to build expertise across programmatic advertising, email marketing, campaign operations, audience management, and marketing technology while working closely with Sales, Customer Success, Product, and Engineering teams. If you are curious, analytical, detail-oriented, proactive, and passionate about solving problems, wed love to hear from you.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.