Assistant Manager – Client Solutions & Operations (Campaign Management)

Jio Star; Mumbai; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Jio Star is seeking a data-driven Assistant Manager of Client Solutions & Operations to oversee the end-to-end lifecycle of marketing campaigns across multiple digital channels.

You will lead a small team, ensure on-time delivery within budget, implement QA processes, and deliver post-campaign insights to optimize client ROI.

Qualifications

• 5+ years of experience in digital ad operations or campaign management.
• 1–2 years in a senior or supervisory role.
• Hands-on with Ad Servers and DSPs/SSPs and Excel/Google Sheets.

Responsibilities

• Oversee onboarding, setup, execution, and delivery of client campaigns across multiple digital channels.
• Implement QA to ensure assets, tracking links, targeting, and budgets are accurate before launch.
• Manage resource allocation to meet deadlines and SLAs.
• Partner with clients to translate goals into actionable campaign strategies.
• Lead post-campaign analysis and provide actionable insights to improve ROI.

Skills

Communication

Problem-solving

Project management

Data analysis

Tools

Google Ad Manager

DV360

Meta Business Manager

The Trade Desk

Excel/Google Sheets

Job description

Assistant Manager – Client Solutions & Operations (Campaign Management)Skip to main content#Assistant Manager – Client Solutions & Operations (Campaign Management) page is loaded## Assistant Manager – Client Solutions & Operations (Campaign Management)Applylocations: Mumbai - OUCposted on: Posted Todayjob requisition id: JR12041**Job Summary**We are seeking a data-driven, detail-oriented, and client-centric **Assistant Manager of Client Solutions & Operations** to oversee the end-to-end lifecycle of our marketing and advertising campaigns. In this role, you will bridge the gap between client expectations and operational excellence. You will lead a small team of specialists to execute, optimize, and report on multi-channel campaigns, ensuring projects are delivered on time, within budget, and aligned with client KPIs.**Key Responsibilities****1. Campaign Operations & Execution*** **End-to-End Management:** Oversee the onboarding, setup, execution, and delivery of client campaigns across various digital channels (e.g., Programmatic, Social, Search, Email, or Display).* **Quality Assurance:** Implement strict QA processes to ensure creative assets, tracking links (UTMs), targeting parameters, and budgets are error-free before launch.* **Resource Allocation:** Manage workflow distribution within the operations team to meet strict client deadlines and SLAs.**2. Client Solutions & Strategy*** **Consultative Partnering:** Act as the primary operational point of contact for key clients, translating their business goals into actionable campaign strategies.* **Performance Optimization:** Proactively monitor campaign pacing and performance data; suggest and implement real-time optimizations to maximize client ROI.* **Insightful Reporting:** Lead the creation of post-campaign analysis (PCA) reports, delivering meaningful insights and strategic recommendations rather than just raw data.**3. Team Leadership & Process Improvement*** **Mentorship:** Supervise, mentor, and upskill a team of campaign executives/specialists, fostering a culture of continuous learning.* **Workflow Automation:** Identify bottlenecks in the current campaign lifecycle and implement process improvements or automation tools to increase operational efficiency.* **Cross-Functional Collaboration:** Work closely with Sales, Creative, and Product teams to resolve technical glitches and smoothly onboard new client solutions.**Required Skills & Qualifications:****Experience:** 5+ years of experience in digital ad operations, campaign management, or client solutions, with at least 1–2 years in a senior or supervisory role.**Technical Proficiency:** 1. Hands-on experience with Ad Servers and DSPs/SSPs (e.g., Google Ad Manager, DV360, Meta Business Manager, The Trade Desk).2. Proficiency in Excel/Google Sheets for data analysis (VLOOKUPs, Pivot Tables are a must).**Soft Skills:**1. Excellent written and verbal communication skills with the ability to explain complex technical concepts to non-technical clients.2. Strong problem-solving skills and the ability to thrive under pressure in a fast-paced environment.3. Impeccable project management and organizational skills.