Associate - Operations

Lattice Technologies Pvt Ltd; Gurugram District; On-site; INR 350,000 - 550,000; Full time

Job summary

Lattice Technologies Pvt Ltd seeks a proactive Associate – Operations to coordinate with vendors, freelancers, and internal teams for the smooth execution of market research projects.

This execution-heavy role focuses on vendor onboarding, rate negotiation, progress tracking, data entry, and ensuring data integrity across projects.

Qualifications

• 1–2 years of experience in vendor management, operations coordination, or market research project support (Freshers with internships or exposure to similar functions are also welcome to apply)
• Basic understanding of market research and survey operations (quant or qual)
• Strong verbal and written communication in English and Hindi
• Proficient in MS Excel, Google Sheets, and task tracking tools
• Strong coordination and follow-up skills
• Ability to multitask, stay organized, and meet deadlines
• Team player with a proactive mindset
• Bachelor’s degree (any stream)
• Internship or work experience in market research agencies, survey vendors, or operational support roles is a plus
• Comfortable working in a fast-paced and structured environment

Responsibilities

• Coordinate with external vendors, survey agencies, and freelance resources to support primary research delivery.
• Maintain and update vendor/freelancer databases, rate cards, and onboarding documents.
• Support the Team Lead in vendor onboarding, documentation, and rate negotiation.
• Track fieldwork/project progress and follow up with vendors to ensure timelines and quality standards are met.
• Handle basic operational reporting, data entry, and invoice verification.
• Ensure vendor compliance and maintain internal communication logs.
• Coordinate with internal teams (sample, data, consulting) for project needs and alignments.
• Coordinate with QC team to ensure sample accuracy and survey data integrity.

Skills

Vendor management

Operations coordination

Market research

MS Excel

Google Sheets

Task tracking

English/Hindi communication

Multitasking

Team player

Education

Bachelor’s degree

Tools

MS Excel

Google Sheets

Job description

About us:

1Lattice™ is a 360-degreemarket intelligenceplatformwitha tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice is an integrated product suiteto make decisions smartly, right from Inputs to Validation to Execution to Measurement. 1Lattice works with clients and partners globally, helping clients solving a wide variety of organizational and business challenges through actionable research-led insights.

About the Role

We are looking for a proactive and detail-oriented Associate – Operations to support the operations team in coordinating with vendors, freelancers, and internal stakeholders for the smooth execution of market research projects. This is an execution-heavy, coordination-focused role ideal for candidates with early experience in vendor handling or operational support—especially within the market research domain.

Key Responsibilities

• Assist in coordinating with external vendors, survey agencies, and freelance resources to support primary research delivery.




• Maintain and update vendor/freelancer databases, rate cards, and onboarding documents.




• Support the Team Lead in vendor onboarding, documentation, and rate negotiation.




• Track fieldwork/project progress and follow up with vendors to ensure timelines and quality standards are met.




• Handle basic operational reporting, data entry, and invoice verification.




• Ensure vendor compliance and maintain internal communication logs.




• Coordinate with internal teams (sample, data, consulting) for project needs and alignments.




• Coordinate with QC team to ensure sample accuracy and survey data integrity.

What We’re Looking For

• 1–2 years of experience in vendor management, operations coordination, or market research project support (Freshers with internships or exposure to similar functions are also welcome to apply)




• Basic understanding of market research and survey operations (quant or qual)




• Strong verbal and written communication in English and Hindi




• Proficient in MS Excel, Google Sheets, and task tracking tools




• Strong coordination and follow-up skills




• Ability to multitask, stay organized, and meet deadlines




• Team player with a proactive mindset

Preferred Background

• Bachelor’s degree (any stream)




• Internship or work experience in market research agencies, survey vendors, or operational support roles is a plus




• Comfortable working in a fast-paced and structured environment

Why Join Us?

• Exposure to real-world research execution and operations




• Opportunity to work with top clients and vendors




• Strong learning and growth potential in a fast-growing organization




• Supportive team environment with structured workflows




• Opportunity to manage projects across diverse sectors including FMCG, BFSI, Healthcare, and more




• Work with a purpose-driven organization committed to ethical and impactful research.