Associate Manager, US Payroll Service Delivery

Regeneron; Hyderabad; Hybrid; INR 2,800,000 - 4,000,000; Full time

Job summary

Regeneron in Hyderabad is seeking an Associate Manager, US Payroll Service Delivery to join our Global Capability Center. You will lead end-to-end US payroll operations, ensure accuracy, timeliness, and compliance while partnering with HR, Finance, Tax, and vendors to deliver exceptional employee experience.

This role requires 6–8+ years in payroll, supervisory experience, proficiency with Workday, Oracle Time & Labor, ADP GlobalView or CloudPay, and strong Excel skills.

Qualifications

• Bachelor's degree in Accounting, Finance, HR, Business Admin or related field.
• 6–8+ years of payroll experience, US and multi-country operations.
• Supervisory or team-lead experience in payroll service delivery.
• Experience with Workday, Oracle, ADP GlobalView, CloudPay.

Responsibilities

• Support end-to-end US payroll operations, ensuring accurate, timely, and compliant payroll processing for employees across the organization.
• Perform payroll data validation, reconciliations, audit checks, approval workflows, and issue resolution activities to maintain payroll accuracy and compliance.
• Partner with HR, Finance, Tax, and payroll vendors to resolve payroll inquiries, address operational challenges, and deliver an exceptional employee experience.
• Support internal and external audits by preparing documentation, responding to inquiries, and ensuring adherence to regulatory requirements and internal controls.
• Provide guidance and operational support to payroll analysts, helping foster a culture of accountability, accuracy, customer service, and continuous improvement.
• Contribute to month-end, quarter-end, and year-end activities, including reconciliations, reporting, payroll tax compliance, and documentation requirements.
• Support payroll-related system testing, enhancements, and projects involving Workday, Oracle Time & Labor (OTL), payroll systems, and process improvements.
• Assist in identifying process improvement opportunities, driving payroll standardization, operational efficiency, and service delivery excellence across payroll operations.
• Maintain the highest standards of confidentiality, data integrity, compliance, and control adherence across all payroll activities.
• Provide leadership support during periods of business transition, peak demand, or management coverage requirements to ensure uninterrupted payroll operations.

Skills

Payroll leadership

Advanced Excel

Stakeholder management

Cross-regional collaboration

Education

Bachelor's degree in Accounting/Finance/HR

CPP/FPC certification (preferred)

Tools

Workday

Oracle Time & Labor

ADP GlobalView

CloudPay

Job description

Build our future together

Regeneron is founded on the belief that the right idea, combined with the right team, can lead to significant transformations. Our growing global network is dedicated to inventing, developing, and commercializing medicines that change lives for those with serious diseases. In doing so, we are pioneering innovative approaches to science, manufacturing, and commercialization, as well as redefining our understanding of health.

At Regeneron, our Global Business Services organization plays a critical role in delivering efficient, compliant, and employee-focused operations that support our global workforce. We are seeking an Associate Manager, US Payroll Service Delivery to join our Global Capability Center (GCC). In this role, you will help ensure the accurate, timely, and compliant delivery of payroll services, with main responsibility for supporting United States payroll operations while contributing to global payroll initiatives. You will partner closely with HR, Finance, Tax, Payroll vendors, and business partners to drive payroll accuracy, regulatory compliance, operational excellence, and continuous improvement. This role offers an opportunity to contribute to a high-performing payroll organization while supporting process standardization, audit readiness, and exceptional employee experience.

When & Where

Hyderabad (Hybrid)

Discover your role

• Support end-to-end US payroll operations, ensuring accurate, timely, and compliant payroll processing for employees across the organization.
• Perform payroll data validation, reconciliations, audit checks, approval workflows, and issue resolution activities to maintain payroll accuracy and compliance.
• Partner with HR, Finance, Tax, and payroll vendors to resolve payroll inquiries, address operational challenges, and deliver an exceptional employee experience.
• Support internal and external audits by preparing documentation, responding to inquiries, and ensuring adherence to regulatory requirements and internal controls.
• Provide guidance and operational support to payroll analysts, helping foster a culture of accountability, accuracy, customer service, and continuous improvement.
• Contribute to month-end, quarter-end, and year-end activities, including reconciliations, reporting, payroll tax compliance, and documentation requirements.
• Support payroll-related system testing, enhancements, and projects involving Workday, Oracle Time & Labor (OTL), payroll systems, and process improvements.
• Assist in identifying process improvement opportunities, driving payroll standardization, operational efficiency, and service delivery excellence across payroll operations.
• Maintain the highest standards of confidentiality, data integrity, compliance, and control adherence across all payroll activities.
• Provide leadership support during periods of business transition, peak demand, or management coverage requirements to ensure uninterrupted payroll operations.

This role requires

• Bachelor's degree in Accounting, Finance, Human Resources, Business Administration, or a related subject area; advanced degree or equivalent experience preferred.
• 6-8+ years of payroll experience, including exposure to United States and/or multi-country payroll operations.
• Supervisory, team lead, or people leadership experience supporting payroll service delivery operations.
• Solid understanding of payroll regulations, statutory requirements, payroll tax compliance, and payroll controls.
• Hands-on experience working with payroll vendors and HRIS/payroll platforms such as Workday, Oracle, ADP GlobalView, CloudPay, or similar solutions.
• Advanced proficiency in Microsoft Excel, including formulas, pivot tables, reconciliations, and payroll data analysis.
• Demonstrated ability to analyze payroll data, identify root causes, resolve issues, and implement process improvements.
• Experience supporting audits, controls, compliance reviews, and payroll governance activities within a shared services or global operations environment.
• Strong communication, stakeholder management, and collaboration skills, with the ability to work effectively across regions and time zones.
• Strong organizational skills with the ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Demonstrated ability to support teams through high-volume periods, operational transitions, and changing business requirements.
• Professional certifications such as CPP, FPC, or equivalent payroll credentials preferred.
• Experience supporting US payroll operations and payroll service delivery within a global organization preferred.
• Ability to work a hybrid schedule and periodically align with US business hours to support payroll processing and collaborator needs.

Does this sound like you?

We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applica