Associate Manager - Product Management

Baker Tilly International; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Baker Tilly Advisory in Bengaluru seeks a Product Manager to execute product strategy and roadmap, prioritise backlog with US counterparts, and lead Agile delivery across multiple teams.

You will own platform health, SLAs, KPIs, governance for AI and automation platforms, coordinate CAB/ECAB approvals, and prepare executive dashboards.

Requires a Bachelor's degree and 4 years in product management or technology delivery, with experience in enterprise AI or SaaS platforms.

Qualifications

• Bachelor's degree or equivalent experience.
• 4 years in Product Management, Product Operations, Platform Management, or Technology Delivery.
• Experience managing enterprise AI, Analytics, Automation, or SaaS platforms.
• Strong Agile delivery, stakeholder management, analytical, and communication skills.
• Experience with ChatGPT, Claude or Microsoft Copilot.
• Scrum, Product Owner, or Agile certifications preferred.

Responsibilities

• Partner with Product Manager to execute strategy and roadmap across initiatives.
• Prioritize backlog with US counterparts; lead Agile ceremonies across teams.
• Own operational health, SLAs, KPIs, and platform performance.
• Lead incident triage and automate improvements.
• Govern AI, analytics, and automation platform governance.
• Coordinate CAB/ECAB approvals and release readiness.
• Present roadmaps and metrics to leadership.
• Drive alignment across business and tech teams.
• Analyze usage and feedback to inform product decisions.
• Support communications, training, and product documentation.
• Maintain governance artifacts and executive dashboards.
• Prepare KPI reports on adoption and health.

Skills

Product Management

Product Operations

Platform Management

Technology Delivery

Education

Bachelor's degree or equivalent experience

Tools

ChatGPT

Claude

Microsoft Copilot

Job description

BTVK Overview

BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory’s ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.

Job Description

• Partner with the Product Manager to execute product strategy and roadmap, leading strategic product initiatives from planning through implementation.
• Prioritize and manage the product backlog in collaboration with US counterparts, leading Agile ceremonies and coordinating delivery across multiple teams.
• Own operational health, SLAs, KPIs, and platform performance, supporting day-to-day operations of ChatGPT and Claude platforms across the enterprise.
• Lead incident triage and problem management, driving continuous operational improvements and automation while understanding platform metrics.
• Lead governance activities for AI, analytics, and automation platforms, ensuring compliance with security, architecture, and data governance standards.
• Coordinate CAB/ECAB approvals, release readiness, governance activities, and perform manual platform audits with comprehensive reporting.
• Act as primary contact for assigned business stakeholders, presenting roadmap updates and operational metrics to leadership.
• Drive alignment across business and technology teams, collaborating with US counterparts on enterprise adoption initiatives.
• Analyze usage metrics and customer feedback, conducting primary research to understand end user perspectives.
• Work with respective teams on communications, enablement, training, and product documentation to support platform adoption.
• Maintain product documentation and governance artifacts, assisting with governance documentation and operational controls.
• Prepare executive dashboards and KPI reports, tracking adoption, platform health, and operational performance.

Qualifications

• Bachelor's degree or equivalent experience.
• 4 years in Product Management, Product Operations, Platform Management, or Technology Delivery.
• Experience managing enterprise AI, Analytics, Automation, or SaaS platforms.
• Strong Agile delivery, stakeholder management, analytical, and communication skills.
• Experience with ChatGPT, Claude or Microsoft Copilot.
• Scrum, Product Owner, or Agile certifications preferred.

Company Information

Baker Tilly is a leading advisory, tax and assurance firm providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.

Equal Opportunity

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Accommodations

If you have a special request or need that requires accommodations to fully participate in interviewing or onboarding, please submit your request using the “Contact Us” feature on our Careers page. A member of our People Solutions team will follow up with you to discuss your specific needs.