Associate Manager - IT

Adani

Mundra

On-site

INR 1,200,000 - 1,800,000

Full time

14 days+

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Job summary

A leading infrastructure firm in Mundra is seeking an experienced IT Operations Manager to oversee IT governance, including hardware, software, and networking management. The role requires 8-12 years of experience in IT, strong knowledge of networking and cloud computing. Ideal candidates will possess a BE/B.Tech or MCA, along with ITIL and CCNA certifications. This position ensures IT service continuity and security across the organization.

Qualifications

8-12 years of experience in IT operations management.
Knowledge of cloud computing infrastructure is essential.
Experience with routing and switching technologies is mandatory.

Responsibilities

Oversee the management of IT operations, including hardware, software, and networking.
Responsible for IT procurement and vendor management.
Ensure IT network security and compliance with end-user devices.

Skills

IT Governance

Networking

SAP application support

Windows Server management

Cisco security policy design

Education

BE/B.Tech in CSE/IT or MCA

Tools

ServiceNow

Power BI

VMware

Symantec Endpoint Protection

Job description

Responsibilities

Overall management of IT operation activity including Hardware, Software and Networking.
Responsible for IT Governance – Contract Management, Vendor management, IT procurement, vendor performance evaluation, SLA management, AMC/Warranty management, etc.
Preparation of IT Opex/Capex budget, IT cost control, cost optimization on operational expenses/budget.
Coordination with Partner/Supplier for timely delivery and installation of IT material/services.
Purchase Requisition creation, SES creation, Verification of IT work done and Invoice processing.
Responsible for IT requirement analysis, Planning, Prioritizing and execution for setting up new project site.
To provide uninterrupted operation of IT system to support business requirement.
Oversee the identification, design, development, and implementation of new IT applications/IT Infra and changes to existing computer systems and software packages.
Provide technological support in implementation of automation, security, surveillance, and access control system and create interface of these applications with other business applications.
IT Service Management with ServiceNow tool as per ITIL framework. Tracking of all incident & Service request in ServiceNow tool. Fetching all report & prepare MIS from ServiceNow database. IT asset management through CMDB database.
Manage and maintain Data Center, all servers, network, video conference system, Video Surveillance and access control system.
Manage Facility (IT Helpdesk) Management Services. Manage user ticket escalation & take up with partner/vendor & respective team and close in timely manner.
Ensure IT network security through robust Firewall and Proxy Server Administration and Management system.
Monitoring of IT Security compliance of end user devices, DC devices & network devices. Use Power BI report to identify the gap and mitigate any risk.
Review of all MPLS link status which are connecting to all domestic mine sites and taking up with respective ISPs for any outages.
Implement Adani Group standard operating procedures for managing IT Network Operations, IT Security systems, etc.
Should have good exposure of SAP application for end user support, GRC ticketing & support.
Should have sound knowledge of Outlook mail configuration, troubleshooting & support.
Sound knowledge of networking (Switching & Routing) is mandatory. Should be able configure switches & routers and to provide L1/L2 support for Network trouble shooting.
Should have hands on experience on Windows Server management, VMware management and Basic Windows administration.
Should have hands on & sound knowledge of AD Server, DHCP Server and Symantec Endpoint Protection antivirus system.
Review the Network, Datacenter, DR and security design of new projects (apps, infra) or changes to existing systems by internal teams or by the IT service partner(s).
Research latest market/technology trends for IT, OT/IOT and PCD and information security.
Act as technical expert on Routing & Switching, datacenter networking and security technologies. Implementation and operational experience with enterprise class routers, switches and firewalls.
Experience with load balancers, internet gateways, IPS/IDS, Network security technologies like ACLs, VPN, L2VPN, L3VPN, IPSEC, GRE.
Experience of working with Visualization technologies (VMware, Hyper‑v etc.) and virtual network, datacenter networking like BGP‑Lite, VLAN, VxLAN, FCoE, TRILL, OTV, IS‑IS.
Knowledge and experience on cloud computing infrastructure and orchestration, advanced knowledge of Cisco security policy design and implementation, Strong to advanced knowledge of Cisco Wireless LAN Controllers.