Associate - Loan Operations

Idfc First Bank Limited; Navi Mumbai; On-site; INR 500,000 - 600,000; Full time

Job summary

IDFC FIRST Bank Limited in Mumbai seeks Associate-Loan Operations to handle end-to-end loan operations, ensure accurate drawing power, and maintain regulatory-compliant processing with a focus on customer service. The role supports automation efforts and SOP enforcement in a fast-paced banking environment.

Ideal candidates have 2–5 years in Banking & Finance, with a relevant commerce/finance education background and a strong emphasis on accuracy and efficiency in operations.

Qualifications

• Graduation in commerce/science/arts or related business degree.
• Post-graduation MBA/M.Com/MA required or preferred.
• 2-5 years experience in Banking & Finance.

Responsibilities

• End-to-end management of Working Capital Demand Loans (WCDL) & Short Term Loans (STL) lifecycle from disbursal to repayment.
• Ensure accurate Drawing Power calculation.
• Responsible for quick turn-around time and error-free processing of transactions.
• Ensure processes and policies are compliant with Regulatory guidelines.
• Provide best-in-class customer service in general banking support.
• Assist in automation and digitization initiatives to enhance efficiency.
• Develop and implement risk management, Change Management, Technology adoption for excellence.
• Implement and develop SOPs and enforce compliance with SOPs.
• Work towards achieving organizational goals with urgency in a fast-paced environment.

Skills

Customer service

Regulatory compliance

Process improvement

Risk management

Education

B.Com

B.Sc

BA

BBI

BMS

MBA

M.Com

MA

Job description

Associate-Loan Operations

Job Requirements

Job Title: Associate-Loan Operations

Function/ Department: Wholesale Banking Operations

Job Purpose: The role entails analysing and execution of WB Loan Operations. Incumbent is accountable to ensure Efficient and Accurate processing of transactions and delivery of high quality customer service ensuring all processes are adhered as per the documented processes.

Roles & Responsibilities

• End-to-end management of Working Capital Demand Loans (WCDL) & Short Term Loans (STL) lifecycle from disbursal to repayment.
• Ensure accurate Drawing Power calculation.
• Responsible for ensuring quick turn-around time and error-free processing of transactions.
• Candidate needs to ensure the processes and policies are compliant and streamlined within the Regulatory guidelines.
• Ensure best-in class customer service in providing general banking support to clients.
• Assist in automations and digitization initiatives to enhance operational efficiency.
• Develop and implement risk management , Change Management, Technology adoption, leading to operational excellence.
• Implement and develop Standard Operating Procedures (SOPs) and enforce compliance with SOPs.
• Works towards achieving Organisations goals / objectives and shows urgency in fast paced environment

Educational Qualification

Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS)

Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA)

Experience

2-5 Years’ experience in Banking & Finance