Associate Lead Consultant - SAP CS Job

YASH Technologies, Inc.; Hyderabad; On-site; INR 1,800,000 - 2,200,000; Full time

Job summary

YASH Technologies, Inc. seeks an experienced SAP CS professional in Hyderabad to deliver end-to-end customer service processes, including service order management and warranty claim handling.

You will work in a high-demand support role, ensuring seamless integration with non-SAP systems and maintaining strong customer trust. Ideal candidates have a minimum of 10 years in SAP CS, a CS module focus, and hands-on experience with SAP S/4 HANA Rise on AWS.

Qualifications

• Minimum 10+ years of in-depth knowledge of the SAP CS (Customer Service) module.
• Bachelor’s degree in Computer Science or equivalent from an accredited college or university.
• Experience of SAP S/4 HANA Rise on AWS is mandatory.
• S4 Certification will be added advantage.

Responsibilities

• Must be proficient in handling issues/troubleshooting/support functions.
• Experience in building the integration of SAP with non-SAP applications.
• Good knowledge on ticketing tools like ServiceNow, Solution Manager.
• Ready to work in a 24 x 5 support environment.

Skills

SAP CS

Troubleshooting

CS module expertise

Non-SAP integration

Education

Bachelor's degree in Computer Science

Tools

ServiceNow

Solution Manager

Oxandos 3rd Party Integration

Job description

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hireSAP CS Professionals in the following areas :

Should have a minimum of 10+ years of in-depth knowledge of the SAP CS (Customer Service) module .

Bachelor’s degree in Computer Science or equivalent from an accredited college or university.

Experience of SAP S/4 HANA Rise on AWS is mandatory

S4 Certification will be added advantage

Experience on the following topics in CS module

working knowledge on "Oxandos 3rd Party Integration" added Advantage

Org. Structure, CS Master Data / Supporting Doc. Types for Service, Pricing

Corrective Maintenance Service, Preventive Maintenance Service

Service Contract Management,

Service Monitoring and Analytics

Warranty Claim Management - Customer Claim Processing

Warranty Claim Management - Supplier Recovery Processing

Recurring Services

Service Order Management

Interaction Center Service Request Management

Business Process Requirement GAPs and Analysis

RICEF-W Objects

Must be proficient in handling Issues/ troubleshooting / support functions.

Should have experience in building the integration of SAP with applications which are non-SAP.

Good knowledge on ticketing tools like service now, solution Manager etc.

Ability to establish and maintain a high level of customer trust and confidence.

Ready to work in 24 x 5 support environment.

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment.We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture