Associate - Healthcare SaaS Implementation Analyst

Veersa Technologies India; Dadri; On-site; INR 300,000 - 550,000; Full time

Benefits offered by this job

Training on healthcare SaaS products

Direct interaction with US customers

Career growth in healthcare technology

Job summary

Veersa Technologies India is seeking candidates in Noida with fresh to 4 years of experience in QA, Business Analysis, or healthcare software implementation. You will configure healthcare software for US-based hospitals and clinics, working with multidisciplinary teams.

Training will be provided, and periodic travel to the US is expected. Ideal candidates have healthcare education, strong English communication, and familiarity with Excel.

Qualifications

• Bachelor's or Master's degree in hospital administration, hospital management, healthcare management, or related discipline.
• Strong spoken and written English with good interpersonal and customer-handling skills.
• Willingness to learn software configurations and healthcare SaaS products.

Responsibilities

• Understand customer requirements and configure healthcare software accordingly.
• Work with hospital and clinic staff to understand workflows and support software implementation.
• Configure users, schedules, forms, billing settings, communication templates, and other practice workflows.
• Coordinate with customers, internal teams and external vendors to ensure smooth implementation.
• Participate in customer calls, track action items, and share progress updates.
• Validate configurations and migrated data, identify discrepancies, and support issue resolution.
• Assist with user training, go-live activities, and post-implementation support.
• Follow patient-data confidentiality and information security guidelines.
• Travel periodically to US customer sites for implementation, training, and go-live support.

Skills

English proficiency

Communication skills

Excel proficiency

Analytical thinking

Education

Graduates or postgraduates in Hospital Administration/Management/Healthcare

Job description

Location: Noida | Travel: Periodic travel to the US

Experience: Freshers to 4 years

About the Role

We are looking for smart, proactive candidates with strong communication skills and an interest in healthcare technology. You will work with US-based hospitals, clinics, and medical practices to understand their requirements and configure healthcare software to meet their needs.

The role is suitable for fresh graduates from healthcare-related disciplines as well as candidates with 1-4 years of experience in QA, Business Analysis (BA), or healthcare software implementation. Training on the product and implementation process will be provided.

Key Responsibilities

• Understand customer requirements and configure the healthcare software accordingly.
• Work with hospital and clinic staff to understand their workflows and support software implementation.
• Configure users, schedules, forms, billing settings, communication templates, and other practice workflows.
• Coordinate with customers, internal teams, and external vendors to ensure smooth implementation.
• Participate in customer calls, track action items, and share regular progress updates.
• Validate configurations and migrated data, identify discrepancies, and support issue resolution.
• Assist with user training, go-live activities, and post-implementation support.
• Follow patient-data confidentiality and information security guidelines.
• Travel periodically to US customer sites for implementation, training, and go-live support.

Eligibility and Skills

• Graduates or postgraduates in Hospital Administration, Hospital Management, Healthcare Management, or related disciplines.
• Candidates with 1-4 years of experience in QA, Business Analysis, software configuration, or healthcare IT are also encouraged to apply.
• Strong spoken and written English with good interpersonal and customer-handling skills.
• Comfortable learning software applications and working with Excel.
• Good analytical, organizational, and problem-solving skills.
• Ability to understand business requirements and translate them into software configurations.
• Willingness to work with some US business-hour overlap and travel to the US periodically.
• Experience working in hospitals, clinics, or healthcare practices is an advantage.
• Exposure to EHR/EMR or hospital management systems is a plus.
• B1 visa or eligibility to obtain one is an advantage for candidates who will travel to US customer sites.

What We Offer

• Training on healthcare SaaS products and implementation processes.
• Opportunity to work directly with US-based healthcare customers.
• Hands-on exposure to software configuration, business requirements, and implementation.
• Career growth opportunities in healthcare technology, business analysis, and software implementation.
• Note: Candidates should be comfortable working with healthcare professionals, understanding their requirements, configuring software, and supporting customer implementations.