Associate General Manager

StayVista; Mumbai; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

StayVista in Mumbai seeks an Associate General Manager - Facility Management to lead the development and operations of StayVista's Facility Management, creating maintenance frameworks and managing contracts.

You will oversee daily villa operations, ensure guest-ready properties, supervise maintenance teams, and drive safety, efficiency, and guest satisfaction across locations. Experience in hospitality facilities and cost control is valued.

Qualifications

• Overseeing daily operations across villas and resorts.
• Leading and training maintenance, cleaning and security teams.
• Developing and managing budgets for maintenance and repairs.
• Ensuring safety and regulatory compliance.
• Driving guest satisfaction through well-maintained facilities.
• Implementing SOPs and tracking performance.

Responsibilities

• Develop and operate StayVista's Facility Management framework for properties.
• Expand the client base and manage contracts related to facilities.
• Oversee daily villa operations to ensure guest-ready properties and high service standards.
• Stay updated on industry trends to drive improvement and innovation.

Job description

Associate General Manager - Facility Management

About Us

StayVista is India's largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India.

Why Work With Us?

At StayVista, you're part of a community where your ideas and growth matter. We're a fast-growing team that values continuous improvement. With our skill upgrade programs, you'll keep learning and evolving, just like we do. And hey, when you're ready for a break, our villa discounts make it easy to enjoy the luxury you help create.

Your Role

As an Associate General Manager at StayVista, you will be responsible for the development and operations of StayVista's Facility Management, creating frameworks for property maintenance, utilities, security, and other key services. Responsibilities include expanding the client base, managing contracts, implementing SOPs, and overseeing daily villa operations to ensure guest-ready properties and high service standards. You'll stay current on industry trends to drive continuous improvement and innovation.

About You

• Overseeing Daily Operations- Make sure everything in the resorts and villas works smoothly - from the lights to the pools to the rooms. Ensure regular maintenance and repairs are done on time to avoid problems.
• Managing the Team- Lead and support the staff who take care of maintenance, cleaning and security at all locations. Make sure everyone is properly trained and working well together.
• Budgeting and Cost Control- Help create the budget for maintenance and repairs. Keep track of costs and make sure everything stays within budget.
• Safety and Compliance- Ensure all facilities are safe for both staff and guests. Make sure the resorts meet local safety rules and regulations (like fire safety, health codes, etc.).
• Guest Satisfaction- Ensure that the resort/villa's facilities are in top shape to make sure guests have a great experience. Handle any complaints related to maintenance or cleanliness.
• Renovation and Projects- Help manage any big renovations or upgrades needed for the resorts and villas. Ensure new resorts or villas are set up properly.
• Using Technology- Use tools and systems to track maintenance, staff schedules and costs. Implement energy-saving measures to reduce costs and be more eco-friendly.
• Reporting and Improvements- Keep track of how well everything is running and report back to the Facility Head. Suggest ways to improve operations, based on