Associate Engineer SAPC

Ericsson; Dadri; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Ericsson in Noida, India seeks a Network Support Engineer to own configuration, updates and trouble-ticket handling on 5G/VoLTE core nodes. You will troubleshoot SAPC, vSAPC, CCPC and SCP, perform preventive and planned maintenance, outages, escalations and interface with customers and partners to ensure smooth handover from projects.

Required: 2–5 years of experience, expertise in Diameter and HTTP signaling, VoLTE/5G call flows, BE/B.Tech in Electronics and Communications or Computer Science

Qualifications

• Expertise in Diameter and HTTP signaling and related call flows.
• Experience with SAPC, vSAPC, CCPC and SCP nodes.
• Knowledge of VoLTE/5G call scenarios and roaming behavior.
• 2–5 years in Ericsson core network environments.

Responsibilities

• Troubleshoot on Ericsson SAPC, CCPC and SCP 5G/VoLTE network.
• Perform preventive and corrective maintenance and health checks.
• Handle outages, escalations and follow-ups with customers and teams.
• Interface with customers, 3PP and Ericsson departments.
• Ensure smooth service handover from project phase.

Skills

Diameter signaling

HTTP signaling

VoLTE/5G call flows

SAPC/vSAPC/CCPC/SCP

LTE/4G VoLTE IMS

5G roaming call flows

Education

BE/B.Tech in ECE/CS

Job description

Join our Team

About this opportunity

The main purpose is to take full responsibility and ensure configuration/updates/Trouble tickets handling on various Core nodes related to 5G/VoLTE Network.

What you will do

• Troubleshooting on Ericsson SAPC, CCPC and SCP 5G/VoLTE Network.
• Preventive & Corrective Maintenance.
• Planned Maintenance (Health Checks, Backups etc)
• Problem Escalations and Follow-ups (TT/CSR/SR)
• Interface with Customer, 3PP and Ericsson Departments
• Ensure smooth and quality system/service handover from Project.
• Outage reporting
• Adherence to Processes

The skills you bring

• Expertise on Diameter & HTTP Signaling.
• Diameter & HTTP Cause Codes and its understanding.
• VoLTE/5G Call flows and Call scenarios, Multiple Test Cases, AT and clear understanding.
• Expertise on Ericsson SAPC, vSAPC, CCPC & SCP.
• LTE/4G, VoLTE/IMS and 5G call flows and roaming call flows.
• VoLTE/5G Network Architecture, interfaces, and its subparts.
• Performance & Characteristics of SAPC/PCRF/CCPC/SCP Network Nodes.
• Education: B.E/B. Tech in Electronics and Communications/Computer Science and Engineering from Reputed University.
• Experience: 2-5 years

"All academic credentials must be from recognized and accredited institutions and are further subject to verification."

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Noida

Req ID: 792612